Customer Service Representative Jobs in Langhorne, PA

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-12 of 12 Jobs

Triple Crown Logistics Coordinator

  • Blue Bell, PA (20 miles from Langhorne, PA)
  • 1 day ago
  • Blue Bell, PA (20 miles from Langhorne, PA)
  • 1 day ago

Requisition 38975: T2 - Triple Crown Logistics Coordinator A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not...

Inbound Logistics Coordinator

  • Barrington, NJ (23 miles from Langhorne, PA)
  • 4 days ago
  • Barrington, NJ (23 miles from Langhorne, PA)
  • 4 days ago

About the Role We are seeking a detail-oriented and proactive Inbound Logistics Coordinator to join our dynamic logistics team. In this role, you will be the key point of contact for suppliers,...

Logistics Coordinator - Updated

  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 9 days ago
  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 9 days ago

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in...

Delivery Logistics Coordinator

  • Robbinsville, NJ (16 miles from Langhorne, PA)
  • 12 days ago
  • Robbinsville, NJ (16 miles from Langhorne, PA)
  • 12 days ago

Now Hiring! Router Is your current job a nightmare? Make it a dream job at Mattress Firm! Benefits Include : Excellent career growth opportunities through on-the-job training and development...

Logistics Coordinator

  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 13 days ago
  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 13 days ago

PHMC is proud to be a leader in public health. PHMC requires that all employees are fully vaccinated with the Covid-19 vaccine before the first day of employment. We will offer the Vaccination at...

Logistics Coordinator

  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 15 days ago
  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 15 days ago

Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc. Requirements: Min. Diploma / Degree in Logistics, Transportation and Distribution....

Logistics Coordinator

  • Horsham, PA (13 miles from Langhorne, PA)
  • 20 days ago
  • Horsham, PA (13 miles from Langhorne, PA)
  • 20 days ago

Job Title: Logistics Coordinator Location: Horsham, PA Type: Contract (through December 31) Schedule: MondayWednesday, 8:00 AM4:30 PM (on-site, 24 hours/week) Pay Rate: $25.00/hour Overview: We...

Transportation Clerk - 2nd Shift

  • Langhorne, PA
  • 27 days ago
  • Langhorne, PA
  • 27 days ago

Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison for internal...

Logistics Coordinator, CQ

  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 60+ days ago
  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 60+ days ago

About PSA BDP: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered...

Logistics Coordinator (Air) - Changi Airfreight Centre

  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 60+ days ago
  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 60+ days ago

Experience 1 to 2 years of relevant working experience in air freight operations preferred. Fresh graduates are welcome to apply. Qualifications & Skills Proficient in MS Office, especially Excel....

Logistics Coordinator - Intern

  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 90+ days ago
  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 90+ days ago

About BDP International: BDP International, a member of the PSA Group, is a leading provider of global, integrated supply chain, transportation and logistics solutions. The company was founded in...

Logistics Coordinator (Europe)

  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 90+ days ago
  • Philadelphia, PA (21 miles from Langhorne, PA)
  • 90+ days ago

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in...

Demographic Data for Langhorne, PA

Moving to Langhorne, PA? Find some basic demographic data about Langhorne, PA below.


Local
National
35,452
1,295
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Langhorne, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Langhorne, PA offer the following education background
High School or GED
30.7%
Bachelor's Degree
29.7%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Langhorne, PA
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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