Customer Service Representative Jobs in Harrisburg, PA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- AVIAT US INC
- Lebanon, PA (24 miles from Harrisburg, PA)
- 3 days ago
- Lebanon, PA (24 miles from Harrisburg, PA)
- 3 days ago
Collaborate with carriers, freight forwarders, and third-party logistics providers to ensure timely and cost-effective delivery of products to designated destinations Analyze transportation routes and...
In PersonLogistics Coordinator - 3rd Shift Warehouse
- METRO SUPPLY CHAIN
- Carlisle, PA (16 miles from Harrisburg, PA)
- 4 days ago
- Carlisle, PA (16 miles from Harrisburg, PA)
- 4 days ago
Reporting to the Operations Supervisor 3rd shift, the Logistics Coordinator 3rd shift is responsible for carrying out the order fulfillment work plan for the shift. Utilizing Warehouse Management...
In PersonTransportation Clerk, 2nd Shift
- C&S Wholesale Grocers
- York, PA (16 miles from Harrisburg, PA)
- 7 days ago
- York, PA (16 miles from Harrisburg, PA)
- 7 days ago
High School Diploma - General Studies, Initiative, Productivity, Quality, Safety, Values Shift 2nd Shift (United States of America) Company ES3, LLC About Our Company ES3 is an experienced team of third-party...
In Person- BDP International
- York, PA (16 miles from Harrisburg, PA)
- 21 days ago
- York, PA (16 miles from Harrisburg, PA)
- 21 days ago
About PSA BDP: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered...
In PersonTransportation Clerk - 2nd Shift - SYGMA - Harrisburg, PA
- Sysco
- Harrisburg, PA
- 45+ days ago
- Harrisburg, PA
- 45+ days ago
Company: US3063 Sygma Pennsylvania (The Sygma Network, Inc) Sales Territory: None Zip Code: 17110 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos...
In PersonDemographic Data for Harrisburg, PA
Moving to Harrisburg, PA? Find some basic demographic data about Harrisburg, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Harrisburg, PA
Highest Education Level
Customer Service Representatives in Harrisburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
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