Customer Service Representative Jobs in Tigard, OR
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Portland, OR (6 miles from Tigard, OR)
- 21 hours ago
- Portland, OR (6 miles from Tigard, OR)
- 21 hours ago
Record all COD information on bills of lading. Sort, file, fax, copy and/or distribute paperwork Must maintain good attendance. Maintain safe work practices....
Senior Logistics Coordinator - Manufacturing
- Beaverton, OR (3 miles from Tigard, OR)
- 4 days ago
- Beaverton, OR (3 miles from Tigard, OR)
- 4 days ago
Manage relationships and performance of freight carriers, third-party logistics providers, and warehousing partners....
- Portland, OR (6 miles from Tigard, OR)
- 8 days ago
- Portland, OR (6 miles from Tigard, OR)
- 8 days ago
Market of Choice Cedar Mill is now hiring for Freight Clerks starting at $17.50/hour to $20.00 depending on experience, with growth opportunity up to $20.50/hour! Market of Choice is a growing,...
Administrative Assistant- Customer Service Representative and Logistics Coordinator
- Tigard, OR
- 12 days ago
- Tigard, OR
- 12 days ago
We are currently hiring a Customer Service Representative (CSR) to join a fast-paced and dynamic team supporting clients in logistics, order fulfillment, and general service inquiries....
Freight Clerk-New Store Opening
- Hillsboro, OR (6 miles from Tigard, OR)
- 27 days ago
- Hillsboro, OR (6 miles from Tigard, OR)
- 27 days ago
Market of Choice is excited to announce career opportunities at our new store at Reed's Crossing in Hillsboro! Market of Choice is now hiring for Freight Clerks starting at $17.50/hour to $20.00...
- Portland, OR (6 miles from Tigard, OR)
- 28 days ago
- Portland, OR (6 miles from Tigard, OR)
- 28 days ago
Interested in joining a dynamic and growing 3PL as a L2 - Logistics Coordinator where lots of engineering challenges await? Our Hillsboro, OR team is working on continuous improvements,...
Demographic Data for Tigard, OR
Moving to Tigard, OR? Find some basic demographic data about Tigard, OR below.
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Salary for Customer Service Representative Jobs in Tigard, OR
Highest Education Level
Customer Service Representatives in Tigard, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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