Customer Service Representative Jobs in Oregon
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Market of Choice in Bend is now hiring for Freight Clerks starting at $16.50/hour to $19.75/hour depending on experience, with growth opportunity up to $21/hour! Market of Choice is a growing,...
Overview Legacy strives to make life better for our patients, and that includes access to the supplies and equipment they need for quality care. As a supply logistics coordinator lead, your desire...
Interested in joining a dynamic and growing 3PL as a L2 - Logistics Coordinator where lots of engineering challenges await? Our Hillsboro, OR team is working on continuous improvements,...
Now Hiring Monday-Friday 8AM:4:30PM Onsite in Milwaukie, Oregon $18.50/HR- TTH Warehouse Administrative Assistant Essential Functions: Responds to all customer inquiries and complaints concerning...
Now Hiring Monday-Friday 8AM:4:30PM Onsite in Milwaukie, Oregon $18.50/HR- TTH Warehouse Administrative Assistant Essential Functions: Responds to all customer inquiries and complaints concerning...
Market of Choice in Eugene is now hiring! Market of Choice is now hiring for Freight Clerks starting at $15/hour up to $18/hour depending on experience, with growth opportunity up to $19/hour!...
Transportation Clerk - SYGMA - Clackamas, OR The Sygma Network - 2.9 Clackamas, OR Job Details Estimated: $38.2K - $46.8K a year 4 hours ago Qualifications Microsoft Excel Customer service...
Come join the Tillamook Team, one of the fastest-growing dairy brands in the US, where we Play to Win to create over 200 dairy products in 7 different categories: cheese, ice cream, yogurt, sour...
Demographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oregon
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Freight Management
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Procurement
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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