Customer Service Representative Jobs in Oregon

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-12 of 12 Jobs

Logistics Coordinator - Part Time

  • Wilsonville, OR
  • 5 days ago
  • Wilsonville, OR
  • 5 days ago

At Collins, we are committed to building a better world. As a family-owned company founded in 1855, this begins with our commitment to land and resource stewardship on our 370 thousand acres of...

Logistics Coordinator

  • Hillsboro, OR
  • 9 days ago
  • Hillsboro, OR
  • 9 days ago

Logistics Coordinator Responsibilities Receive, review, and enter valid purchase orders from customers and distributors. Provide production documentation to the Manufacturing team and update order...

Graveyard Freight Clerk

  • Eugene, OR
  • 16 days ago
  • Eugene, OR
  • 16 days ago

Market of Choice in South Eugene is now hiring for Freight Clerks starting at $15.10/hour up to $18/hour depending on experience, with growth opportunity up to $19/hour! Market of Choice is a...

Fuel Logistics Coordinator - Tank Wagon - Portland

  • Portland, OR
  • 17 days ago
  • Portland, OR
  • 17 days ago

Do you get an extra sense of satisfaction from making sure everything is organized and running smoothly? Do you thrive when you're solving problems on the fly? Are you happiest at your job when...

Event Operations and Logistics Coordinator

  • Portland, OR
  • 23 days ago
  • Portland, OR
  • 23 days ago

The Event Operations and Logistics Coordinator manages the Student Operations Team (SOT), composed of 30-50 student employees within the Campus Events and Student Union (CESU) department. The team...

Fuel Logistics Coordinator - Truck & Trailer - Eugene

  • Eugene, OR
  • 30+ days ago
  • Eugene, OR
  • 30+ days ago

Do you get an extra sense of satisfaction from making sure everything is organized and running smoothly? Do you thrive when you're solving problems on the fly? Are you happiest at your job when...

Logistics Coordinator, CEC

  • Hillsboro, OR
  • 30+ days ago
  • Hillsboro, OR
  • 30+ days ago

to customers Communicate with customers, suppliers, and internal departments to ensure shipments are delivered on time and according to customer specifications Prepare shipping documents, including bills...

Logistics Coordinator

  • Portland, OR
  • 30+ days ago
  • Portland, OR
  • 30+ days ago

Your Job Georgia-Pacific is now hiring a Logistics Coordinator for our Georgia-Pacific Consumer Products Distribution Centers located in Portland, OR. Our Team Our Logistics Coordinators are...

Logistics Coordinator, CEC

  • Hillsboro, OR
  • 30+ days ago
  • Hillsboro, OR
  • 30+ days ago

to customers Communicate with customers, suppliers, and internal departments to ensure shipments are delivered on time and according to customer specifications Prepare shipping documents, including bills...

Deployment Logistics Coordinator

  • OR
  • 45+ days ago
  • OR
  • 45+ days ago

About Megaport We're not your typical tech company - and we don't want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the...

Day Freight Clerk

  • Eugene, OR
  • 45+ days ago
  • Eugene, OR
  • 45+ days ago

Market of Choice in South Eugene is now hiring for Freight Clerks starting at $15.10/hour up to $18/hour depending on experience, with growth opportunity up to $19/hour! Market of Choice is a...

Freight Clerk

  • Portland, OR
  • 60+ days ago
  • Portland, OR
  • 60+ days ago

Market of Choice Cedar Mill is now hiring for Freight Clerks starting at $17.50/hour to $20.00 depending on experience, with growth opportunity up to $20.50/hour! Market of Choice is a growing,...

Demographic Data for Oregon

Moving to Oregon? Find some basic demographic data about Oregon below.


Local
National
4,237,097
119,915

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Oregon

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Oregon offer the following education background
High School or GED
30.7%
Bachelor's Degree
29.7%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Oregon
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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