Customer Service Representative Jobs in Oregon
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
At Collins, we are committed to building a better world. As a family-owned company founded in 1855, this begins with our commitment to land and resource stewardship on our 370 thousand acres of...
Logistics Coordinator Responsibilities Receive, review, and enter valid purchase orders from customers and distributors. Provide production documentation to the Manufacturing team and update order...
Market of Choice in South Eugene is now hiring for Freight Clerks starting at $15.10/hour up to $18/hour depending on experience, with growth opportunity up to $19/hour! Market of Choice is a...
Fuel Logistics Coordinator - Tank Wagon - Portland
- Portland, OR
- 17 days ago
- Portland, OR
- 17 days ago
Do you get an extra sense of satisfaction from making sure everything is organized and running smoothly? Do you thrive when you're solving problems on the fly? Are you happiest at your job when...
The Event Operations and Logistics Coordinator manages the Student Operations Team (SOT), composed of 30-50 student employees within the Campus Events and Student Union (CESU) department. The team...
Fuel Logistics Coordinator - Truck & Trailer - Eugene
- Eugene, OR
- 30+ days ago
- Eugene, OR
- 30+ days ago
Do you get an extra sense of satisfaction from making sure everything is organized and running smoothly? Do you thrive when you're solving problems on the fly? Are you happiest at your job when...
to customers Communicate with customers, suppliers, and internal departments to ensure shipments are delivered on time and according to customer specifications Prepare shipping documents, including bills...
Your Job Georgia-Pacific is now hiring a Logistics Coordinator for our Georgia-Pacific Consumer Products Distribution Centers located in Portland, OR. Our Team Our Logistics Coordinators are...
to customers Communicate with customers, suppliers, and internal departments to ensure shipments are delivered on time and according to customer specifications Prepare shipping documents, including bills...
About Megaport We're not your typical tech company - and we don't want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the...
Market of Choice in South Eugene is now hiring for Freight Clerks starting at $15.10/hour up to $18/hour depending on experience, with growth opportunity up to $19/hour! Market of Choice is a...
Market of Choice Cedar Mill is now hiring for Freight Clerks starting at $17.50/hour to $20.00 depending on experience, with growth opportunity up to $20.50/hour! Market of Choice is a growing,...
Demographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Oregon
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Packaging
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles

5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »