Customer Service Representative Jobs in Lafayette, OR
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Tualatin, OR (18 miles from Lafayette, OR)
- 5 days ago
- Tualatin, OR (18 miles from Lafayette, OR)
- 5 days ago
Our client in Tualatin wants to add a Logistics Coordinator to their team. They are looking for someone who wants to learn and grow within the company! Type of placement: Evaluations to hire...
- Hillsboro, OR (22 miles from Lafayette, OR)
- 8 days ago
- Hillsboro, OR (22 miles from Lafayette, OR)
- 8 days ago
Logistics Coordinator Job Description We are seeking a dedicated Logistics Coordinator to oversee and manage the dispatching of drivers and vehicles according to predetermined schedules and...
Material Handler / Logistics Coordinator (Permanent)
- Hillsboro, OR (22 miles from Lafayette, OR)
- 10 days ago
- Hillsboro, OR (22 miles from Lafayette, OR)
- 10 days ago
Benefits Although Biblioso benefits may vary based on work location and the nature of the job, in general Biblioso employees have access to a competitive benefit package. This package includes a...
- West Linn, OR (22 miles from Lafayette, OR)
- 16 days ago
- West Linn, OR (22 miles from Lafayette, OR)
- 16 days ago
The West Linn Market of Choice is now hiring for Freight Clerks starting at $17.50/hour to $20.00 depending on experience, with growth opportunity up to $20.50/hour! Market of Choice is a growing,...
Demographic Data for Lafayette, OR
Moving to Lafayette, OR? Find some basic demographic data about Lafayette, OR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lafayette, OR
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Lafayette, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Trade Compliance
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Distribution
- Billing
- Logistics
- Procurement
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »