Customer Service Representative Jobs in Burlington, ON
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Quanex Building Products Corporation
- Brampton, ON (24 miles from Burlington, ON)
- 5 days ago
- Brampton, ON (24 miles from Burlington, ON)
- 5 days ago
Quanex is looking for a Logistics Coordinator to join our team located in Brampton, ON. This position coordinates warehouse process, including receiving, inventory control, order preparation, and...
In Person- Randstad
- Oakville, ON (8 miles from Burlington, ON)
- 6 days ago
- Oakville, ON (8 miles from Burlington, ON)
- 6 days ago
Validates all bills of lading have been signed correctly and turned back in by drivers. Files/Scans bills of lading if necessary....
In Person- Traffic Tech
- Mississauga, ON (17 miles from Burlington, ON)
- 6 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 6 days ago
Who We Are: When you join Traffic Tech, you join a team that keeps the global economy moving literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly...
In Person- UTi/DSV
- Brampton, ON (24 miles from Burlington, ON)
- 7 days ago
- Brampton, ON (24 miles from Burlington, ON)
- 7 days ago
DSV Global Transport and Logistics DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members...
In Person- Wallenius Wilhelmsen
- Mississauga, ON (17 miles from Burlington, ON)
- 30+ days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 30+ days ago
Join a Global Logistics Leader: Logistics Coordinator Job Type: Permanent Full-Time Location: 5290 Orbitor Dr, Mississauga, ON L4W 4Z5 (directly across from Pearson International Airport). Work...
HybridAgent de Transit Maritime Import/ Ocean Import Agent
- Expeditors
- Mississauga, ON (17 miles from Burlington, ON)
- 60+ days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 60+ days ago
Company Description Nous ne sommes pas des maitres de lexpedition, mais bien de linformation Peter Rose, fondateur dExpeditors Expeditors, un leader incontournable dans lindustrie du transport...
In PersonCustomer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Burlington, ON
Highest Education Level
Customer Service Representatives in Burlington, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
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