Customer Service Representative Jobs in Ontario
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Are you a highly organized and analytical leader with a strong understanding of logistics and a passion for optimizing shipping processes? Do you thrive in a fast-paced manufacturing environment...
Are you looking for a fantastic career opportunity working in global logistics for an established North American B2B distribution company?...
Agent de Transit Maritime Import/ Ocean Import Agent
- Mississauga, ON
- 14 days ago
- Mississauga, ON
- 14 days ago
Company Description Nous ne sommes pas des maitres de lexpedition, mais bien de linformation Peter Rose, fondateur dExpeditors Expeditors, un leader incontournable dans lindustrie du transport...
Inbound Logistics Coordinator (12-18 Month Contract)
- Toronto, ON
- 15 days ago
- Toronto, ON
- 15 days ago
Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people...
At Quarterback Transportation we believe that people make the difference. We are looking for professional, hardworking, outgoing individuals to join our team. By joining Quarterback...
ADMINISTRATIVE ASSISTANT The Administrative Assistant is responsible for providing administrative support for various personnel including Management and/or Department. Text APPLY to ... to apply...
Support the Department Manager with the creation of work instructions if needed Support as a department wide expertise on special requests Qualifications Global logistics industry knowledge 5 plus years...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ontario
Highest Education Level
Customer Service Representatives in Ontario offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Loading & Unloading
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Packaging
- Reimbursement
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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