Customer Service Representative Jobs in Ontario
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Representatives in North America Supervising our Tracking & Tracing and Exhibitor Services Team/s Identify problems and work to resolve them within the team Overseeing all Claims Must have: Knowledge of LTL...
Sea Logistics Customer Care Specialist - Export
- Mississauga, ON
- 5 days ago
- Mississauga, ON
- 5 days ago
What we would like you to bring Diploma/Degree in supply chain management or similar field 3+ years of Sea Logistics Exports and Freight Forwarding experience Excellent communication skills (both...
The Company At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. Were building a...
At a Glance Legrand has an exciting opportunity for a Logistics Coordinator to join the Electrical Wiring Systems Power Bus Way Team in Mississauga, ON. The Logistics Coordinator will be...
Are you an experienced Logistics Coordinator seeking your next permanent role? Do you thrive in a team environment but can also work independently? If so, we have an exciting opportunity for you!...
Grain Admin. and Logistics Coordinator - Central Ontario FS - Delhi, ON
- Delhi, ON
- 30+ days ago
- Delhi, ON
- 30+ days ago
Central Ontario FS, a division of GROWMARK, Inc., is a great company to work for, large enough to offer solid career opportunities and great benefits, but with a friendly, personal feel. At...
Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors...
Who We Are Trans Continental Hardware (TCH) is a distributor of industrial components and foam products which supplies enclosure hardware, laminates, electronic components, foam inserts and...
Agent de Transit Maritime Import/ Ocean Import Agent
- Mississauga, ON
- 60+ days ago
- Mississauga, ON
- 60+ days ago
Company Description Nous ne sommes pas des maitres de lexpedition, mais bien de linformation Peter Rose, fondateur dExpeditors Expeditors, un leader incontournable dans lindustrie du transport...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Ontario
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Ontario offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Military Background
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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