Customer Service Representative Jobs in West Chester, OH
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Highland Heights, KY (22 miles from West Chester, OH)
- 1 day ago
- Highland Heights, KY (22 miles from West Chester, OH)
- 1 day ago
Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global...
- Cincinnati, OH (12 miles from West Chester, OH)
- 11 days ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 11 days ago
Auto Driveaway, a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a professional Logistics Coordinator to provide administrative support and...
Logistics Coordinator (Part Time)
- Cincinnati, OH (12 miles from West Chester, OH)
- 13 days ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 13 days ago
Logistics Coordinator (Part Time) altafiber - 3.3 Cincinnati, OH Job Details Part-time Estimated: $36.8K - $45K a year 23 hours ago Qualifications Microsoft Office Typing Communication skills...
Logistics Coordinator, International
- Cincinnati, OH (12 miles from West Chester, OH)
- 15 days ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 15 days ago
Key Responsibilities: Coordinating transportation providers, Freight forwarders, Import Brokers, etc to ensure prompt and proper movement of shipments Responding to customer inquiries and...
- Cincinnati, OH (12 miles from West Chester, OH)
- 16 days ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 16 days ago
Are you a strong communicator with experience in Logistics? Do you have a high level of organizing/follow through skills? Valley Asphalt Company is a family-owned company located in Cincinnati, OH...
Warehouse Logistics Coordinator IV IT/Computing West Chester, Ohio Contract May 14, 2025 Warehouse Logistics Coordinator IV Primary Location: West Chester, Ohio V-Soft Consulting is currently...
- Middletown, OH (14 miles from West Chester, OH)
- 30+ days ago
- Middletown, OH (14 miles from West Chester, OH)
- 30+ days ago
Join Our Team!Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed...
- Cincinnati, OH (12 miles from West Chester, OH)
- 90+ days ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 90+ days ago
At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer's trust...
Demographic Data for West Chester, OH
Moving to West Chester, OH? Find some basic demographic data about West Chester, OH below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in West Chester, OH
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in West Chester, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Freight Management
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Trade Compliance
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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