Customer Service Representative Jobs in Twinsburg, OH
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Summer Day Camp Logistics Coordinator
- Cleveland, OH (18 miles from Twinsburg, OH)
- 3 days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 3 days ago
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
Logistics Coordinator- Team Lead (2nd Shift)
- Kent, OH (13 miles from Twinsburg, OH)
- 13 days ago
- Kent, OH (13 miles from Twinsburg, OH)
- 13 days ago
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.Job...
Job Overview: Logistics/Warehouse Coordinator for Twinsburg, OH Keurig Dr Pepper is seeking a detail-oriented and proactive Warehouse Coordinator to join our Team in Twinsburg, Ohio. In this...
Transportation Clerk - Sysco Cleveland (R196760)
- Cleveland, OH (18 miles from Twinsburg, OH)
- 30+ days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 30+ days ago
Job Description: Company: US0015 Sysco Cleveland, Inc. Sales Territory: None Zip Code: 44135 Travel Percentage: 0 Compensation Range: $16.49 - $24.76 The compensation range provided is in...
- Cleveland, OH (18 miles from Twinsburg, OH)
- 45+ days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 45+ days ago
Flexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel Logistics Coordinator is responsible for working closely with the Scheduling Department to ensure...
- Cleveland, OH (18 miles from Twinsburg, OH)
- 60+ days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 60+ days ago
Transportation Clerk Sysco - 3.2 Cleveland, OH Job Details $16.49 - $24.76 an hour 2 hours ago Qualifications Microsoft Excel Mid-level Windows High school diploma or GED Analysis skills Driver's...
- Cleveland, OH (18 miles from Twinsburg, OH)
- 90+ days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 90+ days ago
MATERIALS CLERK (Part-time position 20 hours per week) Manages and provides procurement and distribution of operational and clinical supplies to Judson Park. Maintain Central Supply inventory on a...
Demographic Data for Twinsburg, OH
Moving to Twinsburg, OH? Find some basic demographic data about Twinsburg, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Twinsburg, OH
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Twinsburg, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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