Customer Service Representative Jobs in New Albany, OH
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Dublin, OH (17 miles from New Albany, OH)
- 1 day ago
- Dublin, OH (17 miles from New Albany, OH)
- 1 day ago
Job Overview Legacy Supply Chain is hiring a Logistics Coordinator to support our growing Freight Brokerage Division. As Logistics Coordinator, you play a fundamental role in helping our customers...
Warehouse Administrative Assistant
- Etna, OH (11 miles from New Albany, OH)
- 12 days ago
- Etna, OH (11 miles from New Albany, OH)
- 12 days ago
Ryder is immediately hiring a Permanent Full Time Second Shift Customer Service Representative in Etna, Ohio Warehouse Positions Pay Weekly Hourly Pay: $22.00 per hour Additional Pay: $0.75 shift pay...
International Air Import Agent
- Groveport, OH (17 miles from New Albany, OH)
- 17 days ago
- Groveport, OH (17 miles from New Albany, OH)
- 17 days ago
Insight Global is seeking a International Air Import agent for one of their premier clients. This candidate will be located around Groveport Ohio and needs to be comfortable going onsite 5 days a...
Overview Works as a multi-functional logistician specialized in receiving, storing, distributing, delivering, material handling, warehousing and shipping operations, in a work environment focused...
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....
Logistics Coordinator - 1st Shift
- Westerville, OH (4 miles from New Albany, OH)
- 45+ days ago
- Westerville, OH (4 miles from New Albany, OH)
- 45+ days ago
Logistics Coordinator - 1st ShiftJob LocationsUS-OH-New AlbanyRequisition ID2025-19569# of Openings1Category (Portal Searching)Warehouse/ShippingPosition Type (Portal Searching)Regular...
Demographic Data for New Albany, OH
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Title Synonyms
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Salary for Customer Service Representative Jobs in New Albany, OH
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in New Albany, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Freight Management
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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