Customer Service Representative Jobs in Mayfield Heights, OH
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 18 hours ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 18 hours ago
This position is responsible for managing truck loading schedules, coordinating logistical support between sales and operations, and assisting with various aspects of freight management, including damage...
- Streetsboro, OH (19 miles from Mayfield Heights, OH)
- 11 days ago
- Streetsboro, OH (19 miles from Mayfield Heights, OH)
- 11 days ago
Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will act as the center of control and people rely on your support...
- Middleburg Heights, OH (18 miles from Mayfield Heights, OH)
- 16 days ago
- Middleburg Heights, OH (18 miles from Mayfield Heights, OH)
- 16 days ago
Logistics Coordinator WHY DO WE NEED YOU? The Shipper/Receiver will perform tasks associated with domestic and international shipments of all products. A thorough understanding of domestic and...
Garfield Center for Public Leadership Logistics Coordinator
- Hiram, OH (20 miles from Mayfield Heights, OH)
- 17 days ago
- Hiram, OH (20 miles from Mayfield Heights, OH)
- 17 days ago
Hiram College invites applications for the position of the Garfield Center for Public Leadership Logisitics Coordinator. This part time position will be primarily tasked with working on all...
Nesco Resource, founded in 1956 and headquartered in Mayfield Heights, Ohio, is a nationally-ranked Workforce Solutions Firm. With over 66 years of experience and a physical presence in 90+...
International Logistics Coordinator
- Independence, OH (11 miles from Mayfield Heights, OH)
- 60+ days ago
- Independence, OH (11 miles from Mayfield Heights, OH)
- 60+ days ago
Requests and manages quotations for international shipping as required for international customers through freight forwarders, FedEx (Toolbox software), LTL truck freight providers (for initial domestic...
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 90+ days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 90+ days ago
Flexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel Logistics Coordinator is responsible for working closely with the Scheduling Department to ensure...
Demographic Data for Mayfield Heights, OH
Moving to Mayfield Heights, OH? Find some basic demographic data about Mayfield Heights, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mayfield Heights, OH
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Mayfield Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Brokerage
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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