Customer Service Representative Jobs in Independence, OH
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Cleveland, OH (7 miles from Independence, OH)
- 11 hours ago
- Cleveland, OH (7 miles from Independence, OH)
- 11 hours ago
This position is responsible for managing truck loading schedules, coordinating logistical support between sales and operations, and assisting with various aspects of freight management, including damage...
- Streetsboro, OH (19 miles from Independence, OH)
- 11 days ago
- Streetsboro, OH (19 miles from Independence, OH)
- 11 days ago
Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will act as the center of control and people rely on your support...
Purchasing & Logistics Coordinator
- Akron, OH (24 miles from Independence, OH)
- 12 days ago
- Akron, OH (24 miles from Independence, OH)
- 12 days ago
The Purchasing & Logistics Coordinator is responsible for coordinating and completing support activities related to purchasing, inventory & logistics management topics. This position is based out...
- Middleburg Heights, OH (7 miles from Independence, OH)
- 15 days ago
- Middleburg Heights, OH (7 miles from Independence, OH)
- 15 days ago
Logistics Coordinator WHY DO WE NEED YOU? The Shipper/Receiver will perform tasks associated with domestic and international shipments of all products. A thorough understanding of domestic and...
- Mayfield Heights, OH (11 miles from Independence, OH)
- 45+ days ago
- Mayfield Heights, OH (11 miles from Independence, OH)
- 45+ days ago
Nesco Resource, founded in 1956 and headquartered in Mayfield Heights, Ohio, is a nationally-ranked Workforce Solutions Firm. With over 66 years of experience and a physical presence in 90+...
Requests and manages quotations for international shipping as required for international customers through freight forwarders, FedEx (Toolbox software), LTL truck freight providers (for initial domestic...
- Cleveland, OH (7 miles from Independence, OH)
- 90+ days ago
- Cleveland, OH (7 miles from Independence, OH)
- 90+ days ago
Flexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel Logistics Coordinator is responsible for working closely with the Scheduling Department to ensure...
Demographic Data for Independence, OH
Moving to Independence, OH? Find some basic demographic data about Independence, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Independence, OH
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Independence, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Brokerage
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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