Customer Service Representative Jobs in Grove City, OH
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Shipping & Logistics Coordinator $17/hr
- Columbus, OH (17 miles from Grove City, OH)
- 11 days ago
- Columbus, OH (17 miles from Grove City, OH)
- 11 days ago
For those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Shipping and Logistics Coordinator to work at a premier client in Lewis...
- Westerville, OH (20 miles from Grove City, OH)
- 18 days ago
- Westerville, OH (20 miles from Grove City, OH)
- 18 days ago
Logistics Specialist Job Description We are seeking a detail-oriented and analytical Logistics Analyst to support operations at a distribution center. This role is ideal for recent graduates or...
- New Albany, OH (22 miles from Grove City, OH)
- 45+ days ago
- New Albany, OH (22 miles from Grove City, OH)
- 45+ days ago
Logistics Coordinator CBRE - 3.6 New Albany, OH Job Details Full-time $20 - $25 an hour 1 day ago Benefits Relocation assistance Health insurance Dental insurance 401(k) Vision insurance Life...
Shipping & Logistics Coordinator - Be the Link That Delivers Location: Grove City, OH Employment Type: Full-Time | On-Site Department: Shipping & Warehouse Operations Help Move What Matters. At...
International Operations Agent
- Groveport, OH (12 miles from Grove City, OH)
- 60+ days ago
- Groveport, OH (12 miles from Grove City, OH)
- 60+ days ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Demographic Data for Grove City, OH
Moving to Grove City, OH? Find some basic demographic data about Grove City, OH below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Grove City, OH
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Grove City, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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