Customer Service Representative Jobs in Cincinnati, OH
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Nestlé Purina
- Batavia, OH (16 miles from Cincinnati, OH)
- 9 days ago
- Nestlé Purina
- Batavia, OH (16 miles from Cincinnati, OH)
- 9 days ago
Position Summary We're proud to introduce our state-of-the-art factory, located just 30 miles east of Cincinnati. From the ground up, our world-class facility in Batavia produces a diverse range...
In PersonInternational Logistics Coordinator
- Milacron
- Batavia, OH (16 miles from Cincinnati, OH)
- 2 days ago
- Batavia, OH (16 miles from Cincinnati, OH)
- 2 days ago
Work You’ll Do: Prepare, review, and maintain international shipping documentation including commercial invoices, packing lists, bills of lading, certificates of origin, and export control documents...
In PersonLogistics Coordinator Lab Services - level dependent upon experience
- CTI Clinical Trial Services, Inc.
- Cincinnati, OH
- 13 days ago
- Cincinnati, OH
- 13 days ago
What You'll Do * Uses logistics experience to plan, document, and facilitate global cross-border supply strategies, including compliance to global trade standards, and in-country permitting...
In Person- IndustrialTechnologies
- Cincinnati, OH
- 14 days ago
- Cincinnati, OH
- 14 days ago
The Purchasing/Procurement Agent purchases a wide variety of products for process and sale across the business. This role purchases supply items for operations for the manufacturing plants,...
In PersonNight Transportation Clerk - SYGMA - Burlington, KY
- US3594 Sygma Kentucky (The Sygma Network, Inc)
- Burlington, KY (18 miles from Cincinnati, OH)
- 15 days ago
- Burlington, KY (18 miles from Cincinnati, OH)
- 15 days ago
This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of...
In PersonDo you enjoy coordinating and organizing? Are you looking for a local stable company/industry? We are looking for an experienced Logistics Coordinator. This is an important role within our company...
In Person- PrideStaff
- Covington, KY (7 miles from Cincinnati, OH)
- 21 days ago
- Covington, KY (7 miles from Cincinnati, OH)
- 21 days ago
98% Assists with general warehouse duties as needed, including performing system transactions such as returning materials to on-hand inventory Serves as a forklift operator and forklift safety...
In Person- Total Quality Logistics, Inc.
- Cincinnati, OH
- 30+ days ago
- Cincinnati, OH
- 30+ days ago
Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As a Logistics Coordinator for TQL, you will receive extensive training to become a subject matter expert in the...
In PersonEnterprise Logistics Coordinator
- Integrity Express Logistics
- Cincinnati, OH
- 30+ days ago
- Cincinnati, OH
- 30+ days ago
The Enterprise Logistics Coordinator is responsible for managing the daily operations of designated "Enterprise Accounts." In collaboration with the assigned team, you will ensure that all loads...
In Person- Integrity Express Logistics
- Cincinnati, OH
- 30+ days ago
- Cincinnati, OH
- 30+ days ago
At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer's trust...
In PersonStrategic Services Logistics Coordinator - LTL
- Integrity Express Logistics
- Cincinnati, OH
- 30+ days ago
- Cincinnati, OH
- 30+ days ago
of the LTL operations within your territory....
In PersonWarehouse Logistics Coordinator IV (Contractor)
- ATR INTERNATIONAL
- West Chester, OH (12 miles from Cincinnati, OH)
- 45+ days ago
- West Chester, OH (12 miles from Cincinnati, OH)
- 45+ days ago
ATR ID: ATR224955 Job Title: Warehouse Logistics Coordinator IV (Contractor) Job Level: Material Handlers Duration: Location: West Chester OH 45069 Email: Smith, Aja Phone: ... Job Description:...
In Person Contract- DHL (Deutsche Post)
- Hebron, KY (14 miles from Cincinnati, OH)
- 60+ days ago
- Hebron, KY (14 miles from Cincinnati, OH)
- 60+ days ago
Experienced in handling international freight forwarding shipments. Trained and certified for DHL ThermoNet shipments under GxP guidelines. Pay Range: $23.36 - $31.14/hr....
In Person- Sunbelt Rentals
- Monroe, OH (20 miles from Cincinnati, OH)
- 60+ days ago
- Monroe, OH (20 miles from Cincinnati, OH)
- 60+ days ago
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
In PersonDemographic Data for Cincinnati, OH
Moving to Cincinnati, OH? Find some basic demographic data about Cincinnati, OH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Cincinnati, OH
Highest Education Level
Customer Service Representatives in Cincinnati, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- Rate Negotiation
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Driving
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Time Management
- Leadership
- Communication Skills
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