Customer Service Representative Jobs in Valley Stream, NY

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 25 Jobs

Air Import Agent

  • New York, NY (16 miles from Valley Stream, NY)
  • 1 day ago
  • New York, NY (16 miles from Valley Stream, NY)
  • 1 day ago

Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...

Logistics Coordinator (10-month salaried position)

  • Long Island City, NY (13 miles from Valley Stream, NY)
  • 3 days ago
  • Long Island City, NY (13 miles from Valley Stream, NY)
  • 3 days ago

Salary: $48,640 - $60,800 ABOUT NYC OUTWARD BOUND SCHOOLS Why cant school be more like an Outward Bound course? NYC Outward Bound Schools believes that students benefit greatly from tapping into...

Import Agent (Full-Time)

  • Newark, NJ (24 miles from Valley Stream, NY)
  • 4 days ago
  • Newark, NJ (24 miles from Valley Stream, NY)
  • 4 days ago

Import Agent (Full-Time) Import Agent (Full-Time) Cavalier Logistics, established in 1985, specializes in full-service logistics solutions to meet today's demanding environment. We are a premier...

Admin/Clerical - Logistics Coordinator I

  • New York, NY (16 miles from Valley Stream, NY)
  • 6 days ago
  • New York, NY (16 miles from Valley Stream, NY)
  • 6 days ago

Admin/Clerical - Logistics Coordinator I#25-61076 $45-$50 per hour New York, NY All On-site Job Description Job Description: Crew/Logistics Coordinator - Reporting to CWS Ops Manager Working with...

Air Export Agent

  • New York, NY (16 miles from Valley Stream, NY)
  • 8 days ago
  • New York, NY (16 miles from Valley Stream, NY)
  • 8 days ago

It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....

Air Export Agent

  • Springfield Gardens, NY (2 miles from Valley Stream, NY)
  • 10 days ago
  • Springfield Gardens, NY (2 miles from Valley Stream, NY)
  • 10 days ago

It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....

Logistics Coordinator - Packard Rd - Niagara

  • New York, NY (16 miles from Valley Stream, NY)
  • 10 days ago
  • New York, NY (16 miles from Valley Stream, NY)
  • 10 days ago

Who we are For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our...

Labor Logistics Coordinator

  • New York, NY (16 miles from Valley Stream, NY)
  • 11 days ago
  • New York, NY (16 miles from Valley Stream, NY)
  • 11 days ago

STARK is seeking a Labor Logistics Coordinator in our New York Showroom. Incumbent is eligible for medical, dental, vision, FSA, TransitChek, 401K and PTO benefits. Job Responsibilities:...

Logistics Coordinator

  • New Hyde Park, NY (4 miles from Valley Stream, NY)
  • 11 days ago
  • New Hyde Park, NY (4 miles from Valley Stream, NY)
  • 11 days ago

Who We Are Day & Nite All Service is a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness,...

Logistics Coordinator Assistant

  • New Hyde Park, NY (4 miles from Valley Stream, NY)
  • 11 days ago
  • New Hyde Park, NY (4 miles from Valley Stream, NY)
  • 11 days ago

Who You Are As a Logistics Coordinator Assistant, you will play a critical support role within our logistics and operations team. You'll assist in ensuring that service delivery runs smoothly by...

Air Import Agent

  • Springfield Gardens, NY (2 miles from Valley Stream, NY)
  • 11 days ago
  • Springfield Gardens, NY (2 miles from Valley Stream, NY)
  • 11 days ago

Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...

Forwarding Logistics Coordinator LI

  • Hempstead, NY (6 miles from Valley Stream, NY)
  • 11 days ago
  • Hempstead, NY (6 miles from Valley Stream, NY)
  • 11 days ago

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...

Logistics Coordinator

  • Valley Stream, NY
  • 12 days ago
  • Valley Stream, NY
  • 12 days ago

Cryoport, Inc. is redefining temperature controlled supply chain support for the life sciences industry by continually broadening its platform of solutions, serving the biopharma, reproductive...

Air Export Agent

  • Farmingdale, NY (14 miles from Valley Stream, NY)
  • 16 days ago
  • Farmingdale, NY (14 miles from Valley Stream, NY)
  • 16 days ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Logistics Coordinator - Contract Management - Mount Sinai Hospital - Full Time - Monday-Friday, 8am-4pm

  • New York, NY (16 miles from Valley Stream, NY)
  • 22 days ago
  • New York, NY (16 miles from Valley Stream, NY)
  • 22 days ago

Description The Logistics Coordinator is responsible for assisting in the receiving, warehousing, distribution and transportation of inventoried medical supplies stored at offsite operations...

Demographic Data for Valley Stream, NY

Moving to Valley Stream, NY? Find some basic demographic data about Valley Stream, NY below.


Local
National
66,209
1,808
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Valley Stream, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Valley Stream, NY offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Valley Stream, NY
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

logistics manager reviewing data with her team in the warehouse
5 Lucrative Logistics Career Paths to Consider

Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.

Read article »
There are many options when choosing your logistics career path.
Everything You Need to Know to Begin Your Logistics Career Path

Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.

Read article »
Military veteran standing in a warehouse and transitioning to a career in logistics
Leaving the Military? Consider a Job in Logistics

Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.

Read article »