Customer Service Representative Jobs in Springfield Gardens, NY
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Garden City, NY (7 miles from Springfield Gardens, NY)
- 1 day ago
- Garden City, NY (7 miles from Springfield Gardens, NY)
- 1 day ago
Responsibilities: Reconcile bill of ladings Quality check outbound orders....
- Newark, NJ (22 miles from Springfield Gardens, NY)
- 7 days ago
- Newark, NJ (22 miles from Springfield Gardens, NY)
- 7 days ago
The successful candidate will be primarily responsible for managing outgoing international shipments from pickup through delivery, using their good working knowledge of air freight, and truck services...
- Bayville, NY (19 miles from Springfield Gardens, NY)
- 11 days ago
- Bayville, NY (19 miles from Springfield Gardens, NY)
- 11 days ago
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being...
- Whitestone, NY (9 miles from Springfield Gardens, NY)
- 13 days ago
- Whitestone, NY (9 miles from Springfield Gardens, NY)
- 13 days ago
Qualifications Ability to multi-task and handle high volume of workload Effective communication and interpersonal skills- written and verbal Exceptional attention to detail and great...
- East Rutherford, NJ (20 miles from Springfield Gardens, NY)
- 13 days ago
- East Rutherford, NJ (20 miles from Springfield Gardens, NY)
- 13 days ago
Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country....
National Road Logistics Customer Care and Operations Manager
- Jersey City, NJ (17 miles from Springfield Gardens, NY)
- 15 days ago
- Jersey City, NJ (17 miles from Springfield Gardens, NY)
- 15 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
- Secaucus, NJ (18 miles from Springfield Gardens, NY)
- 19 days ago
- Secaucus, NJ (18 miles from Springfield Gardens, NY)
- 19 days ago
About The Role The Logistics Coordinator is responsible for assisting with quoting, coordinating, routing, and following up with freight carriers to ensure products are picked up and delivered...
- New Rochelle, NY (17 miles from Springfield Gardens, NY)
- 21 days ago
- New Rochelle, NY (17 miles from Springfield Gardens, NY)
- 21 days ago
Logistics Coordinator This position is for local residents only. Sorry, Visa / sponsorship not available. Job Title: Logistics Coordinator Location: New Rochelle, NY Job Type: Full-Time Salary:...
Logistics Coordinator - Customs Brokerage
- Uniondale, NY (8 miles from Springfield Gardens, NY)
- 22 days ago
- Uniondale, NY (8 miles from Springfield Gardens, NY)
- 22 days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Logistics Coordinator (10-month salaried position)
- Long Island City, NY (11 miles from Springfield Gardens, NY)
- 27 days ago
- Long Island City, NY (11 miles from Springfield Gardens, NY)
- 27 days ago
Salary: $48,640 - $60,800 ABOUT NYC OUTWARD BOUND SCHOOLS Why cant school be more like an Outward Bound course? NYC Outward Bound Schools believes that students benefit greatly from tapping into...
- Newark, NJ (22 miles from Springfield Gardens, NY)
- 28 days ago
- Newark, NJ (22 miles from Springfield Gardens, NY)
- 28 days ago
Import Agent (Full-Time) Import Agent (Full-Time) Cavalier Logistics, established in 1985, specializes in full-service logistics solutions to meet today's demanding environment. We are a premier...
Admin/Clerical - Logistics Coordinator I
- New York, NY (14 miles from Springfield Gardens, NY)
- 30+ days ago
- New York, NY (14 miles from Springfield Gardens, NY)
- 30+ days ago
Admin/Clerical - Logistics Coordinator I#25-61076 $45-$50 per hour New York, NY All On-site Job Description Job Description: Crew/Logistics Coordinator - Reporting to CWS Ops Manager Working with...
Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country. 3 years of related air export...
Logistics Coordinator Assistant
- New Hyde Park, NY (6 miles from Springfield Gardens, NY)
- 30+ days ago
- New Hyde Park, NY (6 miles from Springfield Gardens, NY)
- 30+ days ago
Who You Are As a Logistics Coordinator Assistant, you will play a critical support role within our logistics and operations team. You'll assist in ensuring that service delivery runs smoothly by...
Entry Writer- Springfield Gardens, NY
- Springfield Gardens, NY
- 30+ days ago
- Springfield Gardens, NY
- 30+ days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Demographic Data for Springfield Gardens, NY
Moving to Springfield Gardens, NY? Find some basic demographic data about Springfield Gardens, NY below.
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Salary for Customer Service Representative Jobs in Springfield Gardens, NY
Highest Education Level
Customer Service Representatives in Springfield Gardens, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Loading & Unloading
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Packaging
- Reimbursement
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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