Customer Service Representative Jobs in Springfield Gardens, NY
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Newark, NJ (22 miles from Springfield Gardens, NY)
- 5 hours ago
- Newark, NJ (22 miles from Springfield Gardens, NY)
- 5 hours ago
Respond to, determine and coordinate reroute requests from Medline divisions, Sales and/or Customer Service.Job DescriptionAnalyze backorder lines. Determine if potential reroute to a viable...
- Farmingdale, NY (17 miles from Springfield Gardens, NY)
- 1 day ago
- Farmingdale, NY (17 miles from Springfield Gardens, NY)
- 1 day ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Logistics Coordinator - Entry Level
- Bayonne, NJ (18 miles from Springfield Gardens, NY)
- 2 days ago
- Bayonne, NJ (18 miles from Springfield Gardens, NY)
- 2 days ago
LOGISTICS COORDINATOR | INTERVIEWS HAPPENING THIS WEEK!!***** Job Type : Logistics Coordinator - Entry Level Location: Bayonne, NJ Pay: $24+ What you'll be responsible for: Analyze supply chain...
- East Rutherford, NJ (20 miles from Springfield Gardens, NY)
- 5 days ago
- East Rutherford, NJ (20 miles from Springfield Gardens, NY)
- 5 days ago
It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....
Receptionist / Logistics Coordinator
- Plainview, NY (16 miles from Springfield Gardens, NY)
- 5 days ago
- Plainview, NY (16 miles from Springfield Gardens, NY)
- 5 days ago
The Receptionist/Logistics Coordinator is the heartbeat of our operation, serving as the essential first touchpoint in the laboratory workflow. With precision and poise, this role ensures every...
Driver and Logistics Coordinator
- Brooklyn, NY (12 miles from Springfield Gardens, NY)
- 5 days ago
- Brooklyn, NY (12 miles from Springfield Gardens, NY)
- 5 days ago
Make deliveries throughout NYC and the Tri-State area. Prepare deliveries - requires using power tools including saws, drills, impact drivers. Read and understand architectural drawings. Organize...
Remote Work- Carle Place, NY (9 miles from Springfield Gardens, NY)
- 6 days ago
- Carle Place, NY (9 miles from Springfield Gardens, NY)
- 6 days ago
Collaborate closely with cross-functional teams to uphold compliance across all air freight transactions and warehouse procedures....
Logistics Coordinator - Transportation
- Newark, NJ (22 miles from Springfield Gardens, NY)
- 7 days ago
- Newark, NJ (22 miles from Springfield Gardens, NY)
- 7 days ago
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Part-Time; 2nd...
Logistics Coordinator - Air Import Finance
- Uniondale, NY (8 miles from Springfield Gardens, NY)
- 7 days ago
- Uniondale, NY (8 miles from Springfield Gardens, NY)
- 7 days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Logistics Coordinator - Regional Export Hub
- Bogota, NJ (20 miles from Springfield Gardens, NY)
- 8 days ago
- Bogota, NJ (20 miles from Springfield Gardens, NY)
- 8 days ago
Your job, as Logistics Coordinator within our Global Logistics team, will be to support and optimize key logistics operations-transportation, customs, warehousing, and third-party management-ensuring...
- Garden City, NY (7 miles from Springfield Gardens, NY)
- 9 days ago
- Garden City, NY (7 miles from Springfield Gardens, NY)
- 9 days ago
Responsibilities: Reconcile bill of ladings Quality check outbound orders....
- Newark, NJ (22 miles from Springfield Gardens, NY)
- 16 days ago
- Newark, NJ (22 miles from Springfield Gardens, NY)
- 16 days ago
The successful candidate will be primarily responsible for managing outgoing international shipments from pickup through delivery, using their good working knowledge of air freight, and truck services...
- Bayville, NY (19 miles from Springfield Gardens, NY)
- 19 days ago
- Bayville, NY (19 miles from Springfield Gardens, NY)
- 19 days ago
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being...
- Whitestone, NY (9 miles from Springfield Gardens, NY)
- 22 days ago
- Whitestone, NY (9 miles from Springfield Gardens, NY)
- 22 days ago
Qualifications Ability to multi-task and handle high volume of workload Effective communication and interpersonal skills- written and verbal Exceptional attention to detail and great...
- East Rutherford, NJ (20 miles from Springfield Gardens, NY)
- 22 days ago
- East Rutherford, NJ (20 miles from Springfield Gardens, NY)
- 22 days ago
It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....
Demographic Data for Springfield Gardens, NY
Moving to Springfield Gardens, NY? Find some basic demographic data about Springfield Gardens, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Springfield Gardens, NY
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Springfield Gardens, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Freight Forwarding
- Transportation Logistics
- Warehouse Inventory
- Bill of Lading
- Third Party Logistics
- Purchasing Management
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Distribution
- Customer Satisfaction
- Procurement
- Logistics
- Auditing
- Punctual
- Prioritizing
- High School Diploma
- Negotiation
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Collaboration
- Data Entry
- Filing
- Inventory Management
- English
- Bachelor's Degree
- Multitasking
- Regulations
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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