Customer Service Representative Jobs in Garden City, NY

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 18 Jobs

Logistics Coordinator

  • New York, NY (18 miles from Garden City, NY)
  • 3 days ago
  • New York, NY (18 miles from Garden City, NY)
  • 3 days ago

Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you...

Meeting and Logistics Coordinator

  • New York, NY (18 miles from Garden City, NY)
  • 4 days ago
  • New York, NY (18 miles from Garden City, NY)
  • 4 days ago

Meeting and Logistics Coordinator (new york city: manhattan) Beacon Hill Staffing Group, LLC compensation: Up to $25 per hour employment type: job title: Meeting and Logistics Coordinator Global...

Logistics Coordinator

  • Jersey City, NJ (23 miles from Garden City, NY)
  • 5 days ago
  • Jersey City, NJ (23 miles from Garden City, NY)
  • 5 days ago

Overview Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable,...

Event Sales & Logistics Coordinator Full Time

  • New York, NY (18 miles from Garden City, NY)
  • 6 days ago
  • New York, NY (18 miles from Garden City, NY)
  • 6 days ago

Required Years of Experience 3 years Job Details JOB TITLE: Event Sales & Logistics Coordinator Full Time REPORTS TO: Director of Events POSITION SUMMARY: The Institute of Culinary Education, New...

Wholesale Customer Service & Logistics Coordinator (Temp)

  • New York, NY (18 miles from Garden City, NY)
  • 7 days ago
  • New York, NY (18 miles from Garden City, NY)
  • 7 days ago

Overview The Wholesale Customer Service & Logistics Coordinator serves as the primary liaison between the Wholesale team and its clients, managing the full lifecycle of orders and shipments from...

Global Logistics Coordinator - Ocean Export

  • Uniondale, NY (2 miles from Garden City, NY)
  • 9 days ago
  • Uniondale, NY (2 miles from Garden City, NY)
  • 9 days ago

Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain...

Logistics Coordinator - Customs Brokerage

  • Uniondale, NY (2 miles from Garden City, NY)
  • 9 days ago
  • Uniondale, NY (2 miles from Garden City, NY)
  • 9 days ago

Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...

Logistics Coordinator

  • Farmingdale, NY (10 miles from Garden City, NY)
  • 17 days ago
  • Farmingdale, NY (10 miles from Garden City, NY)
  • 17 days ago

The ideal candidate will have 3–5 years of logistics experience, negotiation skills, and a proven track record in coordinating freight across various modes (LTL, FTL, intermodal)....

Logistics Coordinator - Press Team Specialist

  • Uniondale, NY (2 miles from Garden City, NY)
  • 19 days ago
  • Uniondale, NY (2 miles from Garden City, NY)
  • 19 days ago

Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain...

Remote Work

Global Logistics Coordinator - Ocean Export Agent

  • Uniondale, NY (2 miles from Garden City, NY)
  • 30+ days ago
  • Uniondale, NY (2 miles from Garden City, NY)
  • 30+ days ago

Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain...

Air Export Agent

  • New York, NY (18 miles from Garden City, NY)
  • 30+ days ago
  • New York, NY (18 miles from Garden City, NY)
  • 30+ days ago

Air Export Agent Office M-F 8:00 am - 5:00 pm Excellent Company Benefits The ideal candidate has at least 1-3 years of current experience working in the freight forwarding industry Our client is a Global...

Ocean Import Agent

  • Jamaica, NY (9 miles from Garden City, NY)
  • 30+ days ago
  • Jamaica, NY (9 miles from Garden City, NY)
  • 30+ days ago

Ocean Import Agent Office M-F 8:00 am - 5:00 pm Excellent Company Benefits The ideal candidate has at least 2-5 years of current experience working in the freight forwarding industry Our client is a...

Logistics Coordinator

  • Carlstadt, NJ (23 miles from Garden City, NY)
  • 30+ days ago
  • Carlstadt, NJ (23 miles from Garden City, NY)
  • 30+ days ago

About GoBolt Our Mission: At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes - from local brands...

Air Export Agent

  • Farmingdale, NY (10 miles from Garden City, NY)
  • 30+ days ago
  • Farmingdale, NY (10 miles from Garden City, NY)
  • 30+ days ago

Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain...

Logistics Coordinator

  • Garden City, NY
  • 45+ days ago
  • Garden City, NY
  • 45+ days ago

Responsibilities: Reconcile bill of ladings Quality check outbound orders....

Demographic Data for Garden City, NY

Moving to Garden City, NY? Find some basic demographic data about Garden City, NY below.


Local
National
28,851
2,174
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Garden City, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Garden City, NY offer the following education background
High School or GED
30.7%
Bachelor's Degree
29.7%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Garden City, NY
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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