Customer Service Representative Jobs in Farmingdale, NY
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Springfield Gardens, NY (17 miles from Farmingdale, NY)
- 10 days ago
- Springfield Gardens, NY (17 miles from Farmingdale, NY)
- 10 days ago
It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....
- New Hyde Park, NY (12 miles from Farmingdale, NY)
- 11 days ago
- New Hyde Park, NY (12 miles from Farmingdale, NY)
- 11 days ago
Who We Are Day & Nite All Service is a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness,...
Logistics Coordinator Assistant
- New Hyde Park, NY (12 miles from Farmingdale, NY)
- 11 days ago
- New Hyde Park, NY (12 miles from Farmingdale, NY)
- 11 days ago
Who You Are As a Logistics Coordinator Assistant, you will play a critical support role within our logistics and operations team. You'll assist in ensuring that service delivery runs smoothly by...
- Springfield Gardens, NY (17 miles from Farmingdale, NY)
- 11 days ago
- Springfield Gardens, NY (17 miles from Farmingdale, NY)
- 11 days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Forwarding Logistics Coordinator LI
- Hempstead, NY (8 miles from Farmingdale, NY)
- 11 days ago
- Hempstead, NY (8 miles from Farmingdale, NY)
- 11 days ago
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
- Valley Stream, NY (14 miles from Farmingdale, NY)
- 12 days ago
- Valley Stream, NY (14 miles from Farmingdale, NY)
- 12 days ago
Cryoport, Inc. is redefining temperature controlled supply chain support for the life sciences industry by continually broadening its platform of solutions, serving the biopharma, reproductive...
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Jamaica, NY (19 miles from Farmingdale, NY)
- 28 days ago
- Jamaica, NY (19 miles from Farmingdale, NY)
- 28 days ago
Ocean Import Agent Ocean Import Agent Must have experience working at a freight forwardingpany. Ocean Import Agent Office M-F 8:00 am - 5:00 pm Excellent Company Benefits The ideal candidate has...
Customer Service Representative for Logistics Operations
- Whitestone, NY (20 miles from Farmingdale, NY)
- 30+ days ago
- Whitestone, NY (20 miles from Farmingdale, NY)
- 30+ days ago
Under close supervision of manager, handle customer complaints & interact with Korean clients, providing information on shipment schedules, tracking updates, & delivery timelines; communicate...
Demographic Data for Farmingdale, NY
Moving to Farmingdale, NY? Find some basic demographic data about Farmingdale, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Farmingdale, NY
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Farmingdale, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Freight Management
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Loading & Unloading
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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