Customer Service Representative Jobs in Farmingdale, NY
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Drive Success as a Shipping & Logistics Coordinator! Are you a detail-driven, organized professional who thrives in fast-paced environments? Step into a key role where your precision and...
- Woodbury, NY (6 miles from Farmingdale, NY)
- 12 days ago
- Woodbury, NY (6 miles from Farmingdale, NY)
- 12 days ago
Prepare shipping documents such as bills of lading, packing lists, invoices, and customs forms....
- New Rochelle, NY (22 miles from Farmingdale, NY)
- 21 days ago
- New Rochelle, NY (22 miles from Farmingdale, NY)
- 21 days ago
Logistics Coordinator Description As a Logistics Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of our logistics department. You will be responsible for...
- Springfield Gardens, NY (17 miles from Farmingdale, NY)
- 30+ days ago
- Springfield Gardens, NY (17 miles from Farmingdale, NY)
- 30+ days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
International Operations Agent
- Valley Stream, NY (14 miles from Farmingdale, NY)
- 45+ days ago
- Valley Stream, NY (14 miles from Farmingdale, NY)
- 45+ days ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
- Springfield Gardens, NY (17 miles from Farmingdale, NY)
- 60+ days ago
- Springfield Gardens, NY (17 miles from Farmingdale, NY)
- 60+ days ago
freight rates, transfer fees, revises prepaid/collect charges, files claims in case of damaged goods....
Demographic Data for Farmingdale, NY
Moving to Farmingdale, NY? Find some basic demographic data about Farmingdale, NY below.
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Salary for Customer Service Representative Jobs in Farmingdale, NY
Highest Education Level
Customer Service Representatives in Farmingdale, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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