Customer Service Representative Jobs in Brooklyn, NY
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Newark, NJ (9 miles from Brooklyn, NY)
- 1 day ago
- Newark, NJ (9 miles from Brooklyn, NY)
- 1 day ago
The successful candidate will be primarily responsible for managing outgoing international shipments from pickup through delivery, using their good working knowledge of air freight, and truck services...
- Orangeburg, NY (24 miles from Brooklyn, NY)
- 2 days ago
- Orangeburg, NY (24 miles from Brooklyn, NY)
- 2 days ago
Customer Account Specialist Job Description We are seeking a strong Administrative Coordinator to collaborate with our Customer Service team, ensuring that we maintain adequate product and...
- Port Washington, NY (18 miles from Brooklyn, NY)
- 5 days ago
- Port Washington, NY (18 miles from Brooklyn, NY)
- 5 days ago
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being...
Logistics Coordinator - Transcon
- Carteret, NJ (14 miles from Brooklyn, NY)
- 5 days ago
- Carteret, NJ (14 miles from Brooklyn, NY)
- 5 days ago
Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...
- Whitestone, NY (11 miles from Brooklyn, NY)
- 7 days ago
- Whitestone, NY (11 miles from Brooklyn, NY)
- 7 days ago
Qualifications Ability to multi-task and handle high volume of workload Effective communication and interpersonal skills- written and verbal Exceptional attention to detail and great...
- East Rutherford, NJ (10 miles from Brooklyn, NY)
- 7 days ago
- East Rutherford, NJ (10 miles from Brooklyn, NY)
- 7 days ago
It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....
National Road Logistics Customer Care and Operations Manager
- Jersey City, NJ (5 miles from Brooklyn, NY)
- 9 days ago
- Jersey City, NJ (5 miles from Brooklyn, NY)
- 9 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
- Secaucus, NJ (6 miles from Brooklyn, NY)
- 13 days ago
- Secaucus, NJ (6 miles from Brooklyn, NY)
- 13 days ago
About The Role The Logistics Coordinator is responsible for assisting with quoting, coordinating, routing, and following up with freight carriers to ensure products are picked up and delivered...
- New Rochelle, NY (18 miles from Brooklyn, NY)
- 15 days ago
- New Rochelle, NY (18 miles from Brooklyn, NY)
- 15 days ago
Key Responsibilities: Coordinate multiple international ocean freight bookings from Europe and Latin America to the U.S....
- Edison, NJ (24 miles from Brooklyn, NY)
- 16 days ago
- Edison, NJ (24 miles from Brooklyn, NY)
- 16 days ago
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
Logistics Coordinator - Customs Brokerage
- Uniondale, NY (20 miles from Brooklyn, NY)
- 16 days ago
- Uniondale, NY (20 miles from Brooklyn, NY)
- 16 days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Logistics Coordinator (10-month salaried position)
- Long Island City, NY (4 miles from Brooklyn, NY)
- 21 days ago
- Long Island City, NY (4 miles from Brooklyn, NY)
- 21 days ago
Salary: $48,640 - $60,800 ABOUT NYC OUTWARD BOUND SCHOOLS Why cant school be more like an Outward Bound course? NYC Outward Bound Schools believes that students benefit greatly from tapping into...
- Newark, NJ (9 miles from Brooklyn, NY)
- 22 days ago
- Newark, NJ (9 miles from Brooklyn, NY)
- 22 days ago
Import Agent (Full-Time) Import Agent (Full-Time) Cavalier Logistics, established in 1985, specializes in full-service logistics solutions to meet today's demanding environment. We are a premier...
- Perth Amboy, NJ (19 miles from Brooklyn, NY)
- 23 days ago
- Perth Amboy, NJ (19 miles from Brooklyn, NY)
- 23 days ago
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
Admin/Clerical - Logistics Coordinator I
- New York, NY (3 miles from Brooklyn, NY)
- 24 days ago
- New York, NY (3 miles from Brooklyn, NY)
- 24 days ago
Admin/Clerical - Logistics Coordinator I#25-61076 $45-$50 per hour New York, NY All On-site Job Description Job Description: Crew/Logistics Coordinator - Reporting to CWS Ops Manager Working with...
Demographic Data for Brooklyn, NY
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Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Brooklyn, NY
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Brooklyn, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Trade Compliance
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Distribution
- Billing
- Logistics
- Procurement
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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