Customer Service Representative Jobs in Brentwood, NY
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Great River, NY (6 miles from Brentwood, NY)
- 19 hours ago
- Great River, NY (6 miles from Brentwood, NY)
- 19 hours ago
Dispatches and coordinates drivers to calls as they are received, using information on and daily factors such as driver loads, locations, and customer needs to balance cost and speed of response....
Receptionist / Logistics Coordinator
- Plainview, NY (11 miles from Brentwood, NY)
- 2 days ago
- Plainview, NY (11 miles from Brentwood, NY)
- 2 days ago
The Receptionist/Logistics Coordinator is the heartbeat of our operation, serving as the essential first touchpoint in the laboratory workflow. With precision and poise, this role ensures every...
- Carle Place, NY (18 miles from Brentwood, NY)
- 3 days ago
- Carle Place, NY (18 miles from Brentwood, NY)
- 3 days ago
Collaborate closely with cross-functional teams to uphold compliance across all air freight transactions and warehouse procedures....
Logistics Coordinator - Air Import Finance
- Uniondale, NY (18 miles from Brentwood, NY)
- 4 days ago
- Uniondale, NY (18 miles from Brentwood, NY)
- 4 days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Garden City, NY (20 miles from Brentwood, NY)
- 6 days ago
- Garden City, NY (20 miles from Brentwood, NY)
- 6 days ago
Responsibilities: Reconcile bill of ladings Quality check outbound orders....
- Bayville, NY (18 miles from Brentwood, NY)
- 16 days ago
- Bayville, NY (18 miles from Brentwood, NY)
- 16 days ago
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being...
Logistics Coordinator - Customs Brokerage
- Uniondale, NY (18 miles from Brentwood, NY)
- 28 days ago
- Uniondale, NY (18 miles from Brentwood, NY)
- 28 days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Logistics Coordinator Assistant
- New Hyde Park, NY (22 miles from Brentwood, NY)
- 30+ days ago
- New Hyde Park, NY (22 miles from Brentwood, NY)
- 30+ days ago
Who You Are As a Logistics Coordinator Assistant, you will play a critical support role within our logistics and operations team. You'll assist in ensuring that service delivery runs smoothly by...
Demographic Data for Brentwood, NY
Moving to Brentwood, NY? Find some basic demographic data about Brentwood, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Brentwood, NY
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Brentwood, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Transportation Logistics
- Freight Forwarding
- Warehouse Inventory
- Bill of Lading
- Third Party Logistics
- Purchasing Management
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Loading & Unloading
- AS/400
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Invoicing
- Distribution
- Billing
- Procurement
- Logistics
- Auditing
- Punctual
- Prioritizing
- High School Diploma
- Negotiation
- Microsoft Outlook
- Education Experience
- Collaboration
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- English
- Regulations
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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