Customer Service Representative Jobs in Bay Shore, NY
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Global Logistics Coordinator - Ocean Export
- Expeditors
- Uniondale, NY (20 miles from Bay Shore, NY)
- 19 hours ago
- Uniondale, NY (20 miles from Bay Shore, NY)
- 19 hours ago
Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain...
In Person- Randstad
- Yaphank, NY (17 miles from Bay Shore, NY)
- 6 days ago
- Yaphank, NY (17 miles from Bay Shore, NY)
- 6 days ago
Responsible for ensuring that all documentation is accurate and complete with freight forwarders Prepare freight quotes for all types of freight Coordinate import and export (ocean/air) shipments; arrange LTL...
In Person- Randstad
- Medford, NY (15 miles from Bay Shore, NY)
- 7 days ago
- Medford, NY (15 miles from Bay Shore, NY)
- 7 days ago
Responsible for ensuring that all documentation is accurate and complete with freight forwarders Prepare freight quotes for all types of freight Coordinate import and export (ocean/air) shipments; arrange LTL...
In PersonThe Logistics Coordinator supports the safe and efficient movement of bulk fuel and cylinder exchange deliveries by combining analytical planning with realtime operational coordination. This role...
In Person- Expeditors
- Uniondale, NY (20 miles from Bay Shore, NY)
- 45+ days ago
- Uniondale, NY (20 miles from Bay Shore, NY)
- 45+ days ago
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the...
In PersonLogistics Coordinator - Customs Brokerage
- Expeditors
- Uniondale, NY (20 miles from Bay Shore, NY)
- 60+ days ago
- Uniondale, NY (20 miles from Bay Shore, NY)
- 60+ days ago
Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...
In Person- Delmar International
- Freeport, NY (19 miles from Bay Shore, NY)
- 90+ days ago
- Freeport, NY (19 miles from Bay Shore, NY)
- 90+ days ago
Requirements: 1 to 3 years' A-Z imports experience in ocean freight operations Proficient in Microsoft office and Windows based applications College degree in Logistics field is considered an asset...
In PersonDemographic Data for Bay Shore, NY
Moving to Bay Shore, NY? Find some basic demographic data about Bay Shore, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Bay Shore, NY
Highest Education Level
Customer Service Representatives in Bay Shore, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
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