Customer Service Representative Jobs in New Brunswick, NJ
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Newark, NJ (22 miles from New Brunswick, NJ)
- 3 days ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 3 days ago
The successful candidate will be primarily responsible for managing outgoing international shipments from pickup through delivery, using their good working knowledge of air freight, and truck services...
Logistics Coordinator - Transcon
- Carteret, NJ (12 miles from New Brunswick, NJ)
- 7 days ago
- Carteret, NJ (12 miles from New Brunswick, NJ)
- 7 days ago
Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...
Warehouse Administrative Assistant (English/Mandarin Required) - Piscataway, Nj
- Piscataway, NJ (4 miles from New Brunswick, NJ)
- 14 days ago
- Piscataway, NJ (4 miles from New Brunswick, NJ)
- 14 days ago
Warehouse Administrative Assistant (English/Mandarin Required) - Piscataway, NJ With more than 50 years of unwavering passion for quality, Norman Window Fashions is among the world's largest and...
- Edison, NJ (3 miles from New Brunswick, NJ)
- 17 days ago
- Edison, NJ (3 miles from New Brunswick, NJ)
- 17 days ago
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
- Carteret, NJ (12 miles from New Brunswick, NJ)
- 20 days ago
- Carteret, NJ (12 miles from New Brunswick, NJ)
- 20 days ago
Coordinate transportation logistics for domestic air and ocean freight. Utilize Excel for data entry and reporting. Collaborate with team members to ensure smooth operations....
- Newark, NJ (22 miles from New Brunswick, NJ)
- 24 days ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 24 days ago
Import Agent (Full-Time) Import Agent (Full-Time) Cavalier Logistics, established in 1985, specializes in full-service logistics solutions to meet today's demanding environment. We are a premier...
- Perth Amboy, NJ (8 miles from New Brunswick, NJ)
- 25 days ago
- Perth Amboy, NJ (8 miles from New Brunswick, NJ)
- 25 days ago
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
- Clark, NJ (11 miles from New Brunswick, NJ)
- 30+ days ago
- Clark, NJ (11 miles from New Brunswick, NJ)
- 30+ days ago
In this role, you will manage and facilitate export operations for both air and ocean freight, ensuringpliance with all relevant regulations while meeting client expectations....
- Kenilworth, NJ (15 miles from New Brunswick, NJ)
- 30+ days ago
- Kenilworth, NJ (15 miles from New Brunswick, NJ)
- 30+ days ago
Company DescriptionDoka USA is proud to be Certified by Great Place to Work! We are committed to fostering a supportive work environment where all of our team members can thrive. As one of the...
Warehouse Administrative Assistant
- Edison, NJ (3 miles from New Brunswick, NJ)
- 45+ days ago
- Edison, NJ (3 miles from New Brunswick, NJ)
- 45+ days ago
work independently in a fast-paced environment Preferred Qualifications: Bilingual (English/Spanish preferred) Experience with logistics, supply chain, or transportation Familiarity with Port and Drayage...
Demographic Data for New Brunswick, NJ
Moving to New Brunswick, NJ? Find some basic demographic data about New Brunswick, NJ below.
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Salary for Customer Service Representative Jobs in New Brunswick, NJ
Highest Education Level
Customer Service Representatives in New Brunswick, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Distribution
- Billing
- Logistics
- Procurement
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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