Customer Service Representative Jobs in New Jersey
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Coordinator 4.1 4.1 out of 5 stars 1 Pim Plz, Park Ridge, NJ 07656 Do you love snacks? Are you looking to join an ever evolving and rapidly growing team? PIM Brands might just be exactly...
Import Agent (Full-Time) Import Agent (Full-Time) Cavalier Logistics, established in 1985, specializes in full-service logistics solutions to meet today's demanding environment. We are a premier...
Distribution Logistics Coordinator
- Woolwich Township, NJ
- 3 days ago
- Woolwich Township, NJ
- 3 days ago
Overview The Distribution Logistics Coordinator ensures that our customer transportation needs are met or exceeded by providing excellent customer service. Other responsibilities include, but not...
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Who is Drive DeVilbiss… Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through...
Expeditors is a global logistics company headquartered in Seattle, Washington....
In this role, you will manage and facilitate export operations for both air and ocean freight, ensuringpliance with all relevant regulations while meeting client expectations....
Location: Bridgewater, NJ Description: Our client is currently seeking a Business Logistics Coordinator - II AKA-Print Production Manager- Project managers will plan and execute production of 2D...
Remote WorkCompany DescriptionDoka USA is proud to be Certified by Great Place to Work! We are committed to fostering a supportive work environment where all of our team members can thrive. As one of the...
work independently in a fast-paced environment Preferred Qualifications: Bilingual (English/Spanish preferred) Experience with logistics, supply chain, or transportation Familiarity with Port and Drayage...
Warranty & Logistics Coordinator Bovio Rubino Service is seeking a dependable, organized, and meticulous multi-tasker to join our team as a Warranty & Logistics Coordinator. In 2021, two South...
['CEVA', '3.5', 'Ocean Export Agent', 'Apply on employer site', 'Apply now', 'East Rutherford, NJ', '', '$26.99 - $33.74', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'][]
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
TEMP Meeting Logistics Coordinator Administrative Lawnside, New Jersey Contract To Hire Apr 30, 2025 Location: Lawnside, NJ 08045 Hours/Days: Monday- Friday 8:00AM-5:00PM (Hybrid) IMMEDIATE Temp...
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New Jersey
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Procurement
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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