Customer Service Representative Jobs in New Jersey
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Business Logistics Coordinator Basking Ridge, New Jersey, United States | Posted: 3/13/2025 Title: Business Logistics Coordinator Location: Basking Ridge-NJ-USA Duration: 12+ Months Working...
Ampcus, Inc. Business Logistics Coordinator in Basking Ridge , New Jersey Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in...
ManpowerGroup Business Logistics Coordinator in Bernards , New Jersey Our client, a leader in the retail uniform industry, is seeking a Business Logistics Coordinator to join their team. As a...
Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country....
Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country....
Title: Business Logistics Coordinator Location: Basking Ridge, NJ Job Description: We are seeking a detail-oriented and organized Shipping & Logistics Analyst to support our retail uniform attire...
Position Overview: The Logistics Coordinator - IPS is responsible for the coordination of export shipments. This role assists with document preparation, bookings, customs clearance, and managing...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Jersey City site is looking for a new Sea Logistics Customer Care...
Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison for internal...
Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: Paid Time Off Paid Holidays 401(k) Matching Health Insurance...
Expeditors is a global logistics company headquartered in Seattle, Washington....
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether its providing clean water to more than a billion people on the planet,...
Warehouse Administrative Assistant Singer Equipment Company - 2.7 Paterson, NJ Job Details Full-time $20 an hour 9 hours ago Benefits Paid holidays Disability insurance Health insurance Dental...
Demographic Data for New Jersey
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Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Jersey
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Freight Management
- Transportation Logistics
- Route Planning
- Bill of Lading
- Warehousing
- Shipping
- Transportation Management
- International Logistics
- Transportation Management System
- Brokerage
- Warehouse Management System
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Microsoft PowerPoint
- Multitasking
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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