Customer Service Representative Jobs in New Jersey
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Requisition 38258: Railroad Freight Clerk - Croxton, NJ 2025 A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is...
We specialize in third-party logistics, handling domestic air and ocean freight. Our team is dedicated to providing exceptional service and ensuring smooth operations 24/7, 365 days a year....
['US Foods, Inc.', '3.4', 'Transportation Clerk', 'Apply on employer site', 'Apply now', 'Perth Amboy, NJ', '', '$37K - $52K', '\xa0', '(Glassdoor est.)'][]
Distribution Logistics Coordinator
- Woolwich Township, NJ
- 12 days ago
- Woolwich Township, NJ
- 12 days ago
Overview The Distribution Logistics Coordinator ensures that our customer transportation needs are met or exceeded by providing excellent customer service. Other responsibilities include, but not...
Job Description: Targeted Years of Experience: 3 to 5 years Responsibilities: This role will be to provide support for all Client's Pre-Order and Back Order activities within Client's Forward...
Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Minimum 3 years experience of Import Ocean in a freight forwarder, NVOCC, or Customs Brokerage environment....
Global Logistics Coordinator - Transcon Night Shift
- Carteret, NJ
- 28 days ago
- Carteret, NJ
- 28 days ago
Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...
Description Logistics Coordinator (Hybrid) About Us: Join Hartz, where our love for pets drives everything we do. With over 95 years of commitment to pet care excellence, we are a trusted...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: Paid Time Off Paid Holidays 401(k) Matching Health Insurance...
Logistics Coordinator (Bilingual Korean/English)
- Secaucus, NJ
- 45+ days ago
- Secaucus, NJ
- 45+ days ago
As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system...
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Jersey
Highest Education Level
Customer Service Representatives in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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