Customer Service Representative Jobs in New Jersey
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Part-Time; 2nd...
. + May provide direction or support to less experienced Customer Service Representatives. **Supervisory Responsibilities** This job has no supervisory duties....
Your job, as Logistics Coordinator within our Global Logistics team, will be to support and optimize key logistics operations-transportation, customs, warehousing, and third-party management-ensuring...
Fabuwood is seeking for an energetic and responsible Administrative Assistant to perform a variety of administrative and clerical tasks in the warehouse. Duties of the Administrative Assistant...
Were hiring a motivated Logistics Coordinator with strong organizational skills and a good attitude. No logistics experience required, but must have some office experience, and were happy to train...
The successful candidate will be primarily responsible for managing outgoing international shipments from pickup through delivery, using their good working knowledge of air freight, and truck services...
Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...
It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....
National Road Logistics Customer Care and Operations Manager
- Jersey City, NJ
- 17 days ago
- Jersey City, NJ
- 17 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
Warehouse Administrative Assistant (English/Mandarin Required) - Piscataway, Nj
- Piscataway, NJ
- 20 days ago
- Piscataway, NJ
- 20 days ago
Warehouse Administrative Assistant (English/Mandarin Required) - Piscataway, NJ With more than 50 years of unwavering passion for quality, Norman Window Fashions is among the world's largest and...
About The Role The Logistics Coordinator is responsible for assisting with quoting, coordinating, routing, and following up with freight carriers to ensure products are picked up and delivered...
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
Logistics Coordinator - Interviews Happening This Week*** Location: Carteret, NJ Position: Logistics Coordinator Salary: $21 per hour Employment Type: 6-month contract-to-hire About Us: We are...
Import Agent (Full-Time) Import Agent (Full-Time) Cavalier Logistics, established in 1985, specializes in full-service logistics solutions to meet today's demanding environment. We are a premier...
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
Demographic Data for New Jersey
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Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Jersey
Highest Education Level
Customer Service Representatives in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Freight Forwarding
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Invoicing
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Collaboration
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Bachelor's Degree
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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