Customer Service Representative Jobs in Montville, NJ
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Global Logistics Coordinator - Transcon Evening Shift
- Carteret, NJ (24 miles from Montville, NJ)
- 11 hours ago
- Carteret, NJ (24 miles from Montville, NJ)
- 11 hours ago
Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...
Customer Service Agent, Logistics
- Carteret, NJ (24 miles from Montville, NJ)
- 23 hours ago
- Carteret, NJ (24 miles from Montville, NJ)
- 23 hours ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
- East Rutherford, NJ (15 miles from Montville, NJ)
- 2 days ago
- East Rutherford, NJ (15 miles from Montville, NJ)
- 2 days ago
It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....
Driver and Logistics Coordinator
- Brooklyn, NY (24 miles from Montville, NJ)
- 2 days ago
- Brooklyn, NY (24 miles from Montville, NJ)
- 2 days ago
Make deliveries throughout NYC and the Tri-State area. Prepare deliveries - requires using power tools including saws, drills, impact drivers. Read and understand architectural drawings. Organize...
Remote WorkLogistics Coordinator - Transportation
- Newark, NJ (15 miles from Montville, NJ)
- 4 days ago
- Newark, NJ (15 miles from Montville, NJ)
- 4 days ago
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Part-Time; 2nd...
Logistics Coordinator - Regional Export Hub
- Bogota, NJ (17 miles from Montville, NJ)
- 5 days ago
- Bogota, NJ (17 miles from Montville, NJ)
- 5 days ago
Your job, as Logistics Coordinator within our Global Logistics team, will be to support and optimize key logistics operations-transportation, customs, warehousing, and third-party management-ensuring...
- Mahwah, NJ (15 miles from Montville, NJ)
- 6 days ago
- Mahwah, NJ (15 miles from Montville, NJ)
- 6 days ago
Were hiring a motivated Logistics Coordinator with strong organizational skills and a good attitude. No logistics experience required, but must have some office experience, and were happy to train...
- Newark, NJ (15 miles from Montville, NJ)
- 13 days ago
- Newark, NJ (15 miles from Montville, NJ)
- 13 days ago
The successful candidate will be primarily responsible for managing outgoing international shipments from pickup through delivery, using their good working knowledge of air freight, and truck services...
- Orangeburg, NY (23 miles from Montville, NJ)
- 14 days ago
- Orangeburg, NY (23 miles from Montville, NJ)
- 14 days ago
Customer Account Specialist Job Description We are seeking a strong Administrative Coordinator to collaborate with our Customer Service team, ensuring that we maintain adequate product and...
Logistics Coordinator - Transcon
- Carteret, NJ (24 miles from Montville, NJ)
- 17 days ago
- Carteret, NJ (24 miles from Montville, NJ)
- 17 days ago
Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...
- East Rutherford, NJ (15 miles from Montville, NJ)
- 19 days ago
- East Rutherford, NJ (15 miles from Montville, NJ)
- 19 days ago
It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....
National Road Logistics Customer Care and Operations Manager
- Jersey City, NJ (19 miles from Montville, NJ)
- 20 days ago
- Jersey City, NJ (19 miles from Montville, NJ)
- 20 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
- Secaucus, NJ (18 miles from Montville, NJ)
- 24 days ago
- Secaucus, NJ (18 miles from Montville, NJ)
- 24 days ago
About The Role The Logistics Coordinator is responsible for assisting with quoting, coordinating, routing, and following up with freight carriers to ensure products are picked up and delivered...
- Newark, NJ (15 miles from Montville, NJ)
- 30+ days ago
- Newark, NJ (15 miles from Montville, NJ)
- 30+ days ago
Import Agent (Full-Time) Import Agent (Full-Time) Cavalier Logistics, established in 1985, specializes in full-service logistics solutions to meet today's demanding environment. We are a premier...
Admin/Clerical - Logistics Coordinator I
- New York, NY (22 miles from Montville, NJ)
- 30+ days ago
- New York, NY (22 miles from Montville, NJ)
- 30+ days ago
Admin/Clerical - Logistics Coordinator I#25-61076 $45-$50 per hour New York, NY All On-site Job Description Job Description: Crew/Logistics Coordinator - Reporting to CWS Ops Manager Working with...
Demographic Data for Montville, NJ
Moving to Montville, NJ? Find some basic demographic data about Montville, NJ below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Montville, NJ
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Montville, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Transportation Logistics
- Freight Forwarding
- Warehouse Inventory
- Bill of Lading
- Third Party Logistics
- Purchasing Management
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Loading & Unloading
- AS/400
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Invoicing
- Distribution
- Billing
- Procurement
- Logistics
- Auditing
- Punctual
- Prioritizing
- High School Diploma
- Negotiation
- Microsoft Outlook
- Education Experience
- Collaboration
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- English
- Regulations
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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