Customer Service Representative Jobs in Mahwah, NJ
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Newark, NJ (23 miles from Mahwah, NJ)
- 14 hours ago
- Newark, NJ (23 miles from Mahwah, NJ)
- 14 hours ago
The successful candidate will be primarily responsible for managing outgoing international shipments from pickup through delivery, using their good working knowledge of air freight, and truck services...
- Orangeburg, NY (11 miles from Mahwah, NJ)
- 1 day ago
- Orangeburg, NY (11 miles from Mahwah, NJ)
- 1 day ago
Customer Account Specialist Job Description We are seeking a strong Administrative Coordinator to collaborate with our Customer Service team, ensuring that we maintain adequate product and...
- East Rutherford, NJ (18 miles from Mahwah, NJ)
- 6 days ago
- East Rutherford, NJ (18 miles from Mahwah, NJ)
- 6 days ago
It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....
National Road Logistics Customer Care and Operations Manager
- Jersey City, NJ (24 miles from Mahwah, NJ)
- 8 days ago
- Jersey City, NJ (24 miles from Mahwah, NJ)
- 8 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
- Secaucus, NJ (21 miles from Mahwah, NJ)
- 12 days ago
- Secaucus, NJ (21 miles from Mahwah, NJ)
- 12 days ago
About The Role The Logistics Coordinator is responsible for assisting with quoting, coordinating, routing, and following up with freight carriers to ensure products are picked up and delivered...
- New Rochelle, NY (23 miles from Mahwah, NJ)
- 14 days ago
- New Rochelle, NY (23 miles from Mahwah, NJ)
- 14 days ago
Key Responsibilities: Coordinate multiple international ocean freight bookings from Europe and Latin America to the U.S....
- Newark, NJ (23 miles from Mahwah, NJ)
- 21 days ago
- Newark, NJ (23 miles from Mahwah, NJ)
- 21 days ago
Import Agent (Full-Time) Import Agent (Full-Time) Cavalier Logistics, established in 1985, specializes in full-service logistics solutions to meet today's demanding environment. We are a premier...
Admin/Clerical - Logistics Coordinator I
- New York, NY (24 miles from Mahwah, NJ)
- 23 days ago
- New York, NY (24 miles from Mahwah, NJ)
- 23 days ago
Admin/Clerical - Logistics Coordinator I#25-61076 $45-$50 per hour New York, NY All On-site Job Description Job Description: Crew/Logistics Coordinator - Reporting to CWS Ops Manager Working with...
Logistics Coordinator - Packard Rd - Niagara
- New York, NY (24 miles from Mahwah, NJ)
- 27 days ago
- New York, NY (24 miles from Mahwah, NJ)
- 27 days ago
Who we are For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our...
- New York, NY (24 miles from Mahwah, NJ)
- 30+ days ago
- New York, NY (24 miles from Mahwah, NJ)
- 30+ days ago
Description The Logistics Coordinator is responsible for assisting in the receiving, warehousing, distribution and transportation of inventoried medical supplies stored at offsite operations...
- Bronx, NY (22 miles from Mahwah, NJ)
- 30+ days ago
- Bronx, NY (22 miles from Mahwah, NJ)
- 30+ days ago
Overview: The Transportation Clerk plays a key role in supporting the logistics and transportation operations of the organization. This position is responsible for coordinating the movement of...
- Bronx, NY (22 miles from Mahwah, NJ)
- 45+ days ago
- Bronx, NY (22 miles from Mahwah, NJ)
- 45+ days ago
Experience coordinating domestic freight (FTL and LTL) preferred....
- East Rutherford, NJ (18 miles from Mahwah, NJ)
- 45+ days ago
- East Rutherford, NJ (18 miles from Mahwah, NJ)
- 45+ days ago
['CEVA', '3.5', 'Ocean Export Agent', 'Apply on employer site', 'Apply now', 'East Rutherford, NJ', '', '$26.99 - $33.74', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'][]
- East Rutherford, NJ (18 miles from Mahwah, NJ)
- 45+ days ago
- East Rutherford, NJ (18 miles from Mahwah, NJ)
- 45+ days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Logistics Coordinator (Bilingual Korean/English)
- Secaucus, NJ (21 miles from Mahwah, NJ)
- 90+ days ago
- Secaucus, NJ (21 miles from Mahwah, NJ)
- 90+ days ago
Position Overview: The Logistics Coordinator - IPS is responsible for the coordination of export shipments. This role assists with document preparation, bookings, customs clearance, and managing...
Demographic Data for Mahwah, NJ
Moving to Mahwah, NJ? Find some basic demographic data about Mahwah, NJ below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Mahwah, NJ
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Mahwah, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Trade Compliance
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Distribution
- Billing
- Logistics
- Procurement
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Documentation
- Reporting
- Education Experience
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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