Customer Service Representative Jobs in Jersey City, NJ
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Requisition 38258: Railroad Freight Clerk - Croxton, NJ 2025 A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is...
Air Logistics Customer Care Specialist
- New York, NY (4 miles from Jersey City, NJ)
- 4 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 4 days ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Jamaica/Queens/New York site is looking for a new Air Logistics...
- Carteret, NJ (13 miles from Jersey City, NJ)
- 4 days ago
- Carteret, NJ (13 miles from Jersey City, NJ)
- 4 days ago
We specialize in third-party logistics, handling domestic air and ocean freight. Our team is dedicated to providing exceptional service and ensuring smooth operations 24/7, 365 days a year....
- Perth Amboy, NJ (17 miles from Jersey City, NJ)
- 9 days ago
- Perth Amboy, NJ (17 miles from Jersey City, NJ)
- 9 days ago
['US Foods, Inc.', '3.4', 'Transportation Clerk', 'Apply on employer site', 'Apply now', 'Perth Amboy, NJ', '', '$37K - $52K', '\xa0', '(Glassdoor est.)'][]
- New York, NY (4 miles from Jersey City, NJ)
- 11 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 11 days ago
Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country....
- East Rutherford, NJ (6 miles from Jersey City, NJ)
- 18 days ago
- East Rutherford, NJ (6 miles from Jersey City, NJ)
- 18 days ago
Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- Secaucus, NJ (3 miles from Jersey City, NJ)
- 22 days ago
- Secaucus, NJ (3 miles from Jersey City, NJ)
- 22 days ago
Minimum 3 years experience of Import Ocean in a freight forwarder, NVOCC, or Customs Brokerage environment....
Global Logistics Coordinator - Transcon Night Shift
- Carteret, NJ (13 miles from Jersey City, NJ)
- 29 days ago
- Carteret, NJ (13 miles from Jersey City, NJ)
- 29 days ago
Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...
- Secaucus, NJ (3 miles from Jersey City, NJ)
- 30+ days ago
- Secaucus, NJ (3 miles from Jersey City, NJ)
- 30+ days ago
Description Logistics Coordinator (Hybrid) About Us: Join Hartz, where our love for pets drives everything we do. With over 95 years of commitment to pet care excellence, we are a trusted...
- Springfield Gardens, NY (17 miles from Jersey City, NJ)
- 30+ days ago
- Springfield Gardens, NY (17 miles from Jersey City, NJ)
- 30+ days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- East Rutherford, NJ (6 miles from Jersey City, NJ)
- 45+ days ago
- East Rutherford, NJ (6 miles from Jersey City, NJ)
- 45+ days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- Newark, NJ (4 miles from Jersey City, NJ)
- 60+ days ago
- Newark, NJ (4 miles from Jersey City, NJ)
- 60+ days ago
Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: Paid Time Off Paid Holidays 401(k) Matching Health Insurance...
Logistics Coordinator (Bilingual Korean/English)
- Secaucus, NJ (3 miles from Jersey City, NJ)
- 45+ days ago
- Secaucus, NJ (3 miles from Jersey City, NJ)
- 45+ days ago
As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system...
International Operations Agent
- Valley Stream, NY (19 miles from Jersey City, NJ)
- 45+ days ago
- Valley Stream, NY (19 miles from Jersey City, NJ)
- 45+ days ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
- Springfield Gardens, NY (17 miles from Jersey City, NJ)
- 60+ days ago
- Springfield Gardens, NY (17 miles from Jersey City, NJ)
- 60+ days ago
freight rates, transfer fees, revises prepaid/collect charges, files claims in case of damaged goods....
Demographic Data for Jersey City, NJ
Moving to Jersey City, NJ? Find some basic demographic data about Jersey City, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Jersey City, NJ
Highest Education Level
Customer Service Representatives in Jersey City, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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