Customer Service Representative Jobs in Elizabeth, NJ

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 19 Jobs

Logistics Customer Service Rep

  • Bridgewater, NJ (23 miles from Elizabeth, NJ)
  • 1 day ago
  • Bridgewater, NJ (23 miles from Elizabeth, NJ)
  • 1 day ago

We are seeking a client-focused Customer Service Representative to serve as the primary point of contact for our clients....

Logistics Coordinator

  • New York, NY (10 miles from Elizabeth, NJ)
  • 3 days ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • 3 days ago

Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you...

Meeting and Logistics Coordinator

  • New York, NY (10 miles from Elizabeth, NJ)
  • 4 days ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • 4 days ago

Meeting and Logistics Coordinator (new york city: manhattan) Beacon Hill Staffing Group, LLC compensation: Up to $25 per hour employment type: job title: Meeting and Logistics Coordinator Global...

Logistics Coordinator

  • Jersey City, NJ (6 miles from Elizabeth, NJ)
  • 5 days ago
  • Jersey City, NJ (6 miles from Elizabeth, NJ)
  • 5 days ago

Overview Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable,...

Event Sales & Logistics Coordinator Full Time

  • New York, NY (10 miles from Elizabeth, NJ)
  • 6 days ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • 6 days ago

Required Years of Experience 3 years Job Details JOB TITLE: Event Sales & Logistics Coordinator Full Time REPORTS TO: Director of Events POSITION SUMMARY: The Institute of Culinary Education, New...

Wholesale Customer Service & Logistics Coordinator (Temp)

  • New York, NY (10 miles from Elizabeth, NJ)
  • 7 days ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • 7 days ago

Overview The Wholesale Customer Service & Logistics Coordinator serves as the primary liaison between the Wholesale team and its clients, managing the full lifecycle of orders and shipments from...

Warehouse Administrative Assistant

  • Elizabeth, NJ
  • 15 days ago
  • Elizabeth, NJ
  • 15 days ago

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over...

Logistics Coordinator, Fragrance Manufacturing

  • Elizabeth, NJ
  • 16 days ago
  • Elizabeth, NJ
  • 16 days ago

Who we are at Osmo: Osmo is a digital olfaction company, on a mission to give computers a sense of smell to improve the health and wellbeing of human life. Why? Our sense of smell both enriches...

Logistics Coordinator

  • Linden, NJ (4 miles from Elizabeth, NJ)
  • 17 days ago
  • Linden, NJ (4 miles from Elizabeth, NJ)
  • 17 days ago

Key Responsibilities Create and manage orders in SAP Coordinate shipments from port to final destination Handle Bills of Lading (BOL) and vendor communications Break down and reconcile billing in SAP...

Air Export Agent

  • Clark, NJ (8 miles from Elizabeth, NJ)
  • 20 days ago
  • Clark, NJ (8 miles from Elizabeth, NJ)
  • 20 days ago

In this role, you will manage and facilitate export operations for both air and ocean freight, ensuringpliance with all relevant regulations while meeting client expectations....

Ocean Import Agent

  • Jamaica, NY (19 miles from Elizabeth, NJ)
  • 30+ days ago
  • Jamaica, NY (19 miles from Elizabeth, NJ)
  • 30+ days ago

Ocean Import Agent Office M-F 8:00 am - 5:00 pm Excellent Company Benefits The ideal candidate has at least 2-5 years of current experience working in the freight forwarding industry Our client is a...

Logistics Coordinator

  • Carlstadt, NJ (12 miles from Elizabeth, NJ)
  • 30+ days ago
  • Carlstadt, NJ (12 miles from Elizabeth, NJ)
  • 30+ days ago

About GoBolt Our Mission: At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes - from local brands...

Logistics Coordinator

  • Piscataway, NJ (17 miles from Elizabeth, NJ)
  • 30+ days ago
  • Piscataway, NJ (17 miles from Elizabeth, NJ)
  • 30+ days ago

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider...

Global Logistics Coordinator - Transcon Evening Shift

  • Carteret, NJ (6 miles from Elizabeth, NJ)
  • 30+ days ago
  • Carteret, NJ (6 miles from Elizabeth, NJ)
  • 30+ days ago

Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...

Logistics Coordinator - Transcon

  • Carteret, NJ (6 miles from Elizabeth, NJ)
  • 45+ days ago
  • Carteret, NJ (6 miles from Elizabeth, NJ)
  • 45+ days ago

Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...

Demographic Data for Elizabeth, NJ

Moving to Elizabeth, NJ? Find some basic demographic data about Elizabeth, NJ below.


Local
National
106,340
2,148
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Elizabeth, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Elizabeth, NJ offer the following education background
High School or GED
30.7%
Bachelor's Degree
29.7%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Elizabeth, NJ
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

logistics manager reviewing data with her team in the warehouse
5 Lucrative Logistics Career Paths to Consider

Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.

Read article »
There are many options when choosing your logistics career path.
Everything You Need to Know to Begin Your Logistics Career Path

Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.

Read article »
Military veteran standing in a warehouse and transitioning to a career in logistics
Leaving the Military? Consider a Job in Logistics

Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.

Read article »