Customer Service Representative Jobs in Edison, NJ
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Carteret, NJ (9 miles from Edison, NJ)
- 7 hours ago
- Carteret, NJ (9 miles from Edison, NJ)
- 7 hours ago
Logistics Coordinator| INTERVIEWS HAPPENING THIS WEEK!!***** Job Type : Logistics Coordinator Location: Carteret, NJ Compensation : $20-24/hr Join our dynamic Import Forwarding department as an...
- Newark, NJ (19 miles from Edison, NJ)
- 4 days ago
- Newark, NJ (19 miles from Edison, NJ)
- 4 days ago
Import Agent (Full-Time) Import Agent (Full-Time) Cavalier Logistics, established in 1985, specializes in full-service logistics solutions to meet today's demanding environment. We are a premier...
- Perth Amboy, NJ (6 miles from Edison, NJ)
- 5 days ago
- Perth Amboy, NJ (6 miles from Edison, NJ)
- 5 days ago
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
- Piscataway, NJ (4 miles from Edison, NJ)
- 7 days ago
- Piscataway, NJ (4 miles from Edison, NJ)
- 7 days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Logistics Coordinator - Customs Brokerage
- Edison, NJ (2 miles from Edison, NJ)
- 11 days ago
- Edison, NJ (2 miles from Edison, NJ)
- 11 days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Clark, NJ (8 miles from Edison, NJ)
- 19 days ago
- Clark, NJ (8 miles from Edison, NJ)
- 19 days ago
In this role, you will manage and facilitate export operations for both air and ocean freight, ensuringpliance with all relevant regulations while meeting client expectations....
Business Logistics Coordinator - II
- Bridgewater, NJ (12 miles from Edison, NJ)
- 24 days ago
- Bridgewater, NJ (12 miles from Edison, NJ)
- 24 days ago
Location: Bridgewater, NJ Description: Our client is currently seeking a Business Logistics Coordinator - II AKA-Print Production Manager- Project managers will plan and execute production of 2D...
Remote Work- Kenilworth, NJ (12 miles from Edison, NJ)
- 24 days ago
- Kenilworth, NJ (12 miles from Edison, NJ)
- 24 days ago
Company DescriptionDoka USA is proud to be Certified by Great Place to Work! We are committed to fostering a supportive work environment where all of our team members can thrive. As one of the...
work independently in a fast-paced environment Preferred Qualifications: Bilingual (English/Spanish preferred) Experience with logistics, supply chain, or transportation Familiarity with Port and Drayage...
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Secaucus, NJ (24 miles from Edison, NJ)
- 60+ days ago
- Secaucus, NJ (24 miles from Edison, NJ)
- 60+ days ago
Minimum 3 years experience of Import Ocean in a freight forwarder, NVOCC, or Customs Brokerage environment....
Logistics Coordinator (Bilingual Korean/English)
- Secaucus, NJ (24 miles from Edison, NJ)
- 90+ days ago
- Secaucus, NJ (24 miles from Edison, NJ)
- 90+ days ago
Position Overview: The Logistics Coordinator - IPS is responsible for the coordination of export shipments. This role assists with document preparation, bookings, customs clearance, and managing...
Demographic Data for Edison, NJ
Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Edison, NJ
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Edison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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