Customer Service Representative Jobs in Bridgewater, NJ
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
We are seeking a client-focused Customer Service Representative to serve as the primary point of contact for our clients....
Warehouse Administrative Assistant
- Elizabeth, NJ (23 miles from Bridgewater, NJ)
- 15 days ago
- Elizabeth, NJ (23 miles from Bridgewater, NJ)
- 15 days ago
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over...
Logistics Coordinator, Fragrance Manufacturing
- Elizabeth, NJ (23 miles from Bridgewater, NJ)
- 16 days ago
- Elizabeth, NJ (23 miles from Bridgewater, NJ)
- 16 days ago
Who we are at Osmo: Osmo is a digital olfaction company, on a mission to give computers a sense of smell to improve the health and wellbeing of human life. Why? Our sense of smell both enriches...
- Linden, NJ (19 miles from Bridgewater, NJ)
- 17 days ago
- Linden, NJ (19 miles from Bridgewater, NJ)
- 17 days ago
Key Responsibilities Create and manage orders in SAP Coordinate shipments from port to final destination Handle Bills of Lading (BOL) and vendor communications Break down and reconcile billing in SAP...
- Clark, NJ (15 miles from Bridgewater, NJ)
- 20 days ago
- Clark, NJ (15 miles from Bridgewater, NJ)
- 20 days ago
In this role, you will manage and facilitate export operations for both air and ocean freight, ensuringpliance with all relevant regulations while meeting client expectations....
- Piscataway, NJ (8 miles from Bridgewater, NJ)
- 30+ days ago
- Piscataway, NJ (8 miles from Bridgewater, NJ)
- 30+ days ago
About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider...
Global Logistics Coordinator - Transcon Evening Shift
- Carteret, NJ (20 miles from Bridgewater, NJ)
- 30+ days ago
- Carteret, NJ (20 miles from Bridgewater, NJ)
- 30+ days ago
Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...
Logistics Coordinator - Transcon
- Carteret, NJ (20 miles from Bridgewater, NJ)
- 45+ days ago
- Carteret, NJ (20 miles from Bridgewater, NJ)
- 45+ days ago
Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...
- Perth Amboy, NJ (18 miles from Bridgewater, NJ)
- 60+ days ago
- Perth Amboy, NJ (18 miles from Bridgewater, NJ)
- 60+ days ago
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
Demographic Data for Bridgewater, NJ
Moving to Bridgewater, NJ? Find some basic demographic data about Bridgewater, NJ below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Bridgewater, NJ
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Bridgewater, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Brokerage
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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