Customer Service Representative Jobs in Saint Louis, MO
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Procurement Agent (Experienced or Senior)
- Boeing
- Hazelwood, MO (15 miles from Saint Louis, MO)
- 3 days ago
- Hazelwood, MO (15 miles from Saint Louis, MO)
- 3 days ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Hybrid- Expeditors
- Hazelwood, MO (15 miles from Saint Louis, MO)
- 14 days ago
- Hazelwood, MO (15 miles from Saint Louis, MO)
- 14 days ago
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the...
In PersonProcurement Agent (Procurement Admin)
- The Boeing Company
- Saint Louis, MO
- 16 days ago
- Saint Louis, MO
- 16 days ago
Procurement Agent (Procurement Admin) Company: The Boeing Company Boeing Global Services (BGS) is looking for an Experienced Procurement Agent to join our Government Training Team in Hazelwood,...
In Person- On-Time Courier
- Saint Charles, MO (20 miles from Saint Louis, MO)
- 17 days ago
- Saint Charles, MO (20 miles from Saint Louis, MO)
- 17 days ago
Apply Job Type Full-time Description At Life Couriers, we deeply understand and care about life's critical moments - to save lives. We are here to deliver the world's most time-critical...
In PersonCustomer Service Rep/Logistics
- Kelly Services
- Saint Louis, MO
- 21 days ago
- Saint Louis, MO
- 21 days ago
Customer Service Rep/Logistics Apply Now Applied To save a job sign in or get started Job ID: 10218493 Posted today Back Saint Louis, MO, US Contact Center High School or equivalent Full Time,...
In Person Contract- Panasonic
- Bridgeton, MO (15 miles from Saint Louis, MO)
- 26 days ago
- Bridgeton, MO (15 miles from Saint Louis, MO)
- 26 days ago
Overview Responsible for supporting the sales managers through coordination and administration of sales activity. Prepare sales shipping reports, open jobs, and coordinate with accounting. Order...
In PersonDemographic Data for Saint Louis, MO
Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Saint Louis, MO
Highest Education Level
Customer Service Representatives in Saint Louis, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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