Customer Service Representative Jobs in Missouri

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 18 Jobs

Associate Procurement Agent

  • Saint Louis, MO
  • 1 day ago
  • Saint Louis, MO
  • 1 day ago

Associate Procurement Agent Company: The Boeing Company Boeing Global Services (BGS) is seeking a Associate-Level Procurement Agent to join our dynamic team in Saint Louis, MO! We are committed to...

Procurement Agent (Associate)

  • Saint Louis, MO
  • 3 days ago
  • Saint Louis, MO
  • 3 days ago

Procurement Agent (Associate) Company: The Boeing Company Job Description Boeing Global Services (BGS) has an exciting opportunity for an Associate Procurement Agent to join our BGS-G Top Tier...

Procurement Agent (Supplier Contract Admin)

  • Saint Louis, MO
  • 4 days ago
  • Saint Louis, MO
  • 4 days ago

Procurement Agent (Supplier Contract Admin) Company: The Boeing Company Boeing Talent Acquisition is seeking a Mid-Level Procurement Agent to join our dynamic team in Saint Louis, Missouri. We are...

Procurement Agent (Associate)

  • Hazelwood, MO
  • 5 days ago
  • Hazelwood, MO
  • 5 days ago

Procurement Agent (Associate) Company: The Boeing Company Job Description Boeing Global Services (BGS) has an exciting opportunity for an Associate Procurement Agent to join our BGS-G Top Tier...

Transportation Clerk

  • Lebanon, MO
  • 5 days ago
  • Lebanon, MO
  • 5 days ago

POSITION SUMMARY: The Transportation Clerk position has the responsibility to work safely, maintain a positive attitude, be respectful to all and focus efforts and abilities towards a positive...

Procurement Agent (Supplier Contract Admin)

  • Hazelwood, MO
  • 6 days ago
  • Hazelwood, MO
  • 6 days ago

Procurement Agent (Supplier Contract Admin) Company: The Boeing Company Boeing Talent Acquisition is seeking a Mid-Level Procurement Agent to join our dynamic team in Saint Louis, Missouri. We are...

Procurement Agent (Experienced, or Senior)

  • Hazelwood, MO
  • 8 days ago
  • Hazelwood, MO
  • 8 days ago

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...

Associate Procurement Agent

  • Hazelwood, MO
  • 10 days ago
  • Hazelwood, MO
  • 10 days ago

Associate Procurement Agent Company: The Boeing Company Boeing Global Services (BGS) is seeking a Associate-Level Procurement Agent to join our dynamic team in Saint Louis, MO! We are committed to...

Logistics Coordinator

  • Hazelwood, MO
  • 11 days ago
  • Hazelwood, MO
  • 11 days ago

Are you an organized, detail-oriented professional looking to elevate your career in logistics? Spartan Logistics is seeking a Logistics Coordinator to join our dynamic team in Hazelwood, MO, and...

Entry-Level Procurement Agent

  • Hazelwood, MO
  • 14 days ago
  • Hazelwood, MO
  • 14 days ago

Entry-Level Procurement Agent Company: The Boeing Company Boeing Global Services (BGS) is seeking an Entry Level Procurement Agent (Level 1) to join the BGS Government International Strategic...

Transportation Clerk - Sysco St. Louis (R195754)

  • Saint Charles, MO
  • 20 days ago
  • Saint Charles, MO
  • 20 days ago

Job Description: Company: US0064 Sysco St. Louis, LLC Sales Territory: None Zip Code: 63301 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos actual...

Transportation Clerk

  • Saint Charles, MO
  • 22 days ago
  • Saint Charles, MO
  • 22 days ago

This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...

Entry Level or Associate Procurement Agent

  • Saint Louis, MO
  • 24 days ago
  • Saint Louis, MO
  • 24 days ago

Entry Level or Associate Procurement Agent Company: The Boeing Company Boeing Defense, Space and Security (BDS) has an exciting opportunity for an Entry Level or Associate Procurement Agent to...

Ocean Import Agent

  • Hazelwood, MO
  • 26 days ago
  • Hazelwood, MO
  • 26 days ago

Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors...

Logistics Coordinator

  • Parkville, MO
  • 27 days ago
  • Parkville, MO
  • 27 days ago

Position Summary The Logistics Coordinator’s primary duty is tracking and tracing of shipments for our customers. This individual will also schedule appointments, update shipment status...

Demographic Data for Missouri

Moving to Missouri? Find some basic demographic data about Missouri below.


Local
National
6,155,177
151,336

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Missouri

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Missouri offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Missouri
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

logistics manager reviewing data with her team in the warehouse
5 Lucrative Logistics Career Paths to Consider

Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.

Read article »
There are many options when choosing your logistics career path.
Everything You Need to Know to Begin Your Logistics Career Path

Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.

Read article »
Military veteran standing in a warehouse and transitioning to a career in logistics
Leaving the Military? Consider a Job in Logistics

Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.

Read article »