Customer Service Representative Jobs in Missouri
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...
Procurement Agent (Associate, Experienced, and Senior)
- Saint Louis, MO
- 19 hours ago
- Saint Louis, MO
- 19 hours ago
Procurement Agent (Associate, Experienced, and Senior) Company: Boeing Global Services (BGS) is looking for Procurement Agent (Associate, Experienced, and Senior) to support program based out of...
Procurement Agent (Associate, Experienced, and Senior)
- Hazelwood, MO
- 2 days ago
- Hazelwood, MO
- 2 days ago
Procurement Agent (Associate, Experienced, and Senior) Company: Boeing Global Services (BGS) is looking for Procurement Agent (Associate, Experienced, and Senior) to support program based out of...
Procurement Agent, Mid-Level (Level 3), Experienced (Level 4), o NEW
- Saint Charles, MO
- 2 days ago
- Saint Charles, MO
- 2 days ago
Procurement Agent, Mid-Level (Level 3), Experienced (Level 4), o Boeing Yesterday Unspecified Unspecified Unspecified Logistics Saint Charles, MO (ON-SITE/OFFICE) Job Description At Boeing, we...
Associate Procurement Agent Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for an Associate Procurement Agent to support the Weapons team in St....
Procurement Agent, Mid-Level (Level 3), Experienced (Level 4), or Senior (Level 5)
- Saint Charles, MO
- 8 days ago
- Saint Charles, MO
- 8 days ago
Procurement Agent, Mid-Level (Level 3), Experienced (Level 4), or Senior (Level 5) Company: The Boeing Company Boeing Defense, Space and Security (BDS) is seeking a Procurement Agent to support...
Procurement Agent (Associate, Experienced or Senior)
- Berkeley, MO
- 9 days ago
- Berkeley, MO
- 9 days ago
Procurement Agent (Associate, Experienced or Senior) Company: The Boeing Company The Boeing Test and Evaluation (BT&E) Supply Chain organization is seeking a Procurement Agent to join our team...
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Associate or Mid-Level Procurement Agent (Procurement Admin)
- Saint Louis, MO
- 14 days ago
- Saint Louis, MO
- 14 days ago
Associate or Mid-Level Procurement Agent (Procurement Admin) Company: The Boeing Company Boeing Global Services (BGS) is looking for an Associate or Mid Level Procurement Agent based out of...
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Logistics Coordinator (REQ656) Description Logistics Coordinator Maryland Heights, MO Spartech offers a competitive salary, incentives, and benefit programs! Spartech LLC, headquartered in...
Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors...
Demographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Missouri
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Procurement
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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