Customer Service Representative Jobs in O Fallon, MO
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Associate Procurement Agent (Procurement Admin)
- Hazelwood, MO (17 miles from O Fallon, MO)
- 4 days ago
- Hazelwood, MO (17 miles from O Fallon, MO)
- 4 days ago
Associate Procurement Agent (Procurement Admin) Company: The Boeing Company Boeing Global Services (BGS) is looking for an Associate Procurement Agent to support the International Strategic...
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Associate or Experienced Procurement Agent
- Hazelwood, MO (17 miles from O Fallon, MO)
- 7 days ago
- Hazelwood, MO (17 miles from O Fallon, MO)
- 7 days ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Mid-Level or Experienced Procurement Agent - Air Dominance Proprietary 1
- Berkeley, MO (20 miles from O Fallon, MO)
- 10 days ago
- Berkeley, MO (20 miles from O Fallon, MO)
- 10 days ago
Mid-Level or Experienced Procurement Agent - Air Dominance Proprietary 1 Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Mid-Level (Level 3) or...
Procurement Agent, Associate, Mid-Level, or Senior (Level 2, 3, or 4)
- Hazelwood, MO (17 miles from O Fallon, MO)
- 10 days ago
- Hazelwood, MO (17 miles from O Fallon, MO)
- 10 days ago
Procurement Agent, Associate, Mid-Level, or Senior (Level 2, 3, or 4) Company: Boeing Defense, Space and Security (BDS) Supply Chain team has multiple positions open for Procurement Agents (Level...
Transportation Clerk - Sysco St. Louis (R204817)
- Saint Charles, MO (13 miles from O Fallon, MO)
- 45+ days ago
- Saint Charles, MO (13 miles from O Fallon, MO)
- 45+ days ago
Job Description: Company: US0064 Sysco St. Louis, LLC Sales Territory: None Zip Code: 63301 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos actual...
Procurement Agent (Associate, Experienced, and Senior)
- Hazelwood, MO (17 miles from O Fallon, MO)
- 60+ days ago
- Hazelwood, MO (17 miles from O Fallon, MO)
- 60+ days ago
Procurement Agent (Associate, Experienced, and Senior) Company: Boeing Global Services (BGS) is looking for Procurement Agent (Associate, Experienced, and Senior) to support program based out of...
International Operations Agent III
- Earth City, MO (13 miles from O Fallon, MO)
- 90+ days ago
- Earth City, MO (13 miles from O Fallon, MO)
- 90+ days ago
Overview The International Operations Agent III is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of...
- Hazelwood, MO (17 miles from O Fallon, MO)
- 90+ days ago
- Hazelwood, MO (17 miles from O Fallon, MO)
- 90+ days ago
Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors...
Demographic Data for O Fallon, MO
Moving to O Fallon, MO? Find some basic demographic data about O Fallon, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in O Fallon, MO
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in O Fallon, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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