Customer Service Representative Jobs in Berkeley, MO

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-13 of 13 Jobs

Transportation Clerk - USBL - US

  • Saint Charles, MO (9 miles from Berkeley, MO)
  • 1 day ago
  • Saint Charles, MO (9 miles from Berkeley, MO)
  • 1 day ago

This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...

Procurement Agent (Associate, Experienced, and Senior)

  • Saint Louis, MO (11 miles from Berkeley, MO)
  • 1 day ago
  • Saint Louis, MO (11 miles from Berkeley, MO)
  • 1 day ago

Procurement Agent (Associate, Experienced, and Senior) Company: Boeing Global Services (BGS) is looking for Procurement Agent (Associate, Experienced, and Senior) to support program based out of...

Procurement Agent (Associate, Experienced, and Senior)

  • Hazelwood, MO (4 miles from Berkeley, MO)
  • 2 days ago
  • Hazelwood, MO (4 miles from Berkeley, MO)
  • 2 days ago

Procurement Agent (Associate, Experienced, and Senior) Company: Boeing Global Services (BGS) is looking for Procurement Agent (Associate, Experienced, and Senior) to support program based out of...

Procurement Agent, Mid-Level (Level 3), Experienced (Level 4), o NEW

  • Saint Charles, MO (9 miles from Berkeley, MO)
  • 3 days ago
  • Saint Charles, MO (9 miles from Berkeley, MO)
  • 3 days ago

Procurement Agent, Mid-Level (Level 3), Experienced (Level 4), o Boeing Yesterday Unspecified Unspecified Unspecified Logistics Saint Charles, MO (ON-SITE/OFFICE) Job Description At Boeing, we...

Associate Procurement Agent

  • Saint Charles, MO (9 miles from Berkeley, MO)
  • 4 days ago
  • Saint Charles, MO (9 miles from Berkeley, MO)
  • 4 days ago

Associate Procurement Agent Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for an Associate Procurement Agent to support the Weapons team in St....

Procurement Agent, Mid-Level (Level 3), Experienced (Level 4), or Senior (Level 5)

  • Saint Charles, MO (9 miles from Berkeley, MO)
  • 9 days ago
  • Saint Charles, MO (9 miles from Berkeley, MO)
  • 9 days ago

Procurement Agent, Mid-Level (Level 3), Experienced (Level 4), or Senior (Level 5) Company: The Boeing Company Boeing Defense, Space and Security (BDS) is seeking a Procurement Agent to support...

Procurement Agent (Associate, Experienced or Senior)

  • Berkeley, MO
  • 9 days ago
  • Berkeley, MO
  • 9 days ago

Procurement Agent (Associate, Experienced or Senior) Company: The Boeing Company The Boeing Test and Evaluation (BT&E) Supply Chain organization is seeking a Procurement Agent to join our team...

Logistics Coordinator

  • Sauget, IL (13 miles from Berkeley, MO)
  • 30+ days ago
  • Sauget, IL (13 miles from Berkeley, MO)
  • 30+ days ago

Overview Responsible for outbound sample shipments (ground/air & hazardous/non-hazardous), tank truck shipments, related issues, and miscellaneous Logistics support activities. This individual...

International Operations Agent III

  • Earth City, MO (7 miles from Berkeley, MO)
  • 30+ days ago
  • Earth City, MO (7 miles from Berkeley, MO)
  • 30+ days ago

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...

Logistics Coordinator

  • Edwardsville, IL (22 miles from Berkeley, MO)
  • 30+ days ago
  • Edwardsville, IL (22 miles from Berkeley, MO)
  • 30+ days ago

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....

International Operations Agent I

  • Earth City, MO (7 miles from Berkeley, MO)
  • 30+ days ago
  • Earth City, MO (7 miles from Berkeley, MO)
  • 30+ days ago

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...

Logistics Coordinator (REQ656)

  • Maryland Heights, MO (6 miles from Berkeley, MO)
  • 45+ days ago
  • Maryland Heights, MO (6 miles from Berkeley, MO)
  • 45+ days ago

Logistics Coordinator (REQ656) Description Logistics Coordinator Maryland Heights, MO Spartech offers a competitive salary, incentives, and benefit programs! Spartech LLC, headquartered in...

Ocean Import Agent

  • Hazelwood, MO (4 miles from Berkeley, MO)
  • 60+ days ago
  • Hazelwood, MO (4 miles from Berkeley, MO)
  • 60+ days ago

Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors...

Demographic Data for Berkeley, MO

Moving to Berkeley, MO? Find some basic demographic data about Berkeley, MO below.


Local
National
6,155,177
151,336

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Berkeley, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Berkeley, MO offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Berkeley, MO
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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