Customer Service Representative Jobs in Michigan
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Job Details Job Location: LMR Bay City, MI - Bay City, MI Salary Range: Undisclosed Job Description & Responsibilities Job Description: This position will coordinate and schedule multiple carriers...
Logistics Coordinator Job Summary: Join our dynamic team as a Logistics Coordinator! Located in a vibrant work environment, this full-time position offers you the opportunity to manage outbound...
Transportation Clerk 4.3 4.3 out of 5 stars 1161 W Parnall Rd, Jackson, MI 49201 $21.34 - $24.07 an hour - Full-time Jackson County ISD 8 reviews $21.34 - $24.07 an hour - Full-time Summary:...
Procurement Agent Senior University of Michigan - Ann Arbor, United States about 16 hours ago Location: Ann Arbor, MICHIGAN Details Posted: Unknown Location: Salary: Summary: Summary here. Details...
osition responsible for the development and management of UMHS Agreements as well as the ongoing stewardship of these Agreements. Procurement Agents are responsible for the Legal, Risk and...
The Coordinator supports the Transportation department responsible for contracting over the road service on behalf of Canadian and US Infrastructure Product (HIP) Businesses. The primary function...
Remote WorkRelease Operations - Import Agent III (Mon - Fri) 3pm-11:30pm
- Port Huron, MI
- 14 days ago
- Port Huron, MI
- 14 days ago
freight forwarding/global supply chain management, warehousing/distribution, and ground transportation)....
Release Operations Import Agent III (Tues - Sat) 3pm-11:30pm
- Port Huron, MI
- 14 days ago
- Port Huron, MI
- 14 days ago
freight forwarding/global supply chain management, warehousing/distribution, and ground transportation)....
This is an onsite/hybrid role with a client that is located in WIXOM, MI. Must be willing to go onsite for this job! Job Description The Coordinator supports the Transportation department...
Remote Work- Ionia, MI
- 16 days ago
- Ionia, MI
- 16 days ago
Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital...
Randstad is hiring a 2nd shift Logistics Coordinator! Do you like working an evening schedule? If so - this could be perfect for you! This is a great opportunity to flex your analytical and...
Randstad is hiring a Supply Chain Analyst / Logistics Coordinator! If you have a flexible schedule, this is a great opportunity to use your analytical and communication skills - and join a global...
Logistics Coordinator Job Summary We are looking for an experienced Logistics Coordinator to manage all aspects of logistics throughout our supply chain. The logistics coordinator will be...
At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in...
Release Operations Import Agent III 4x10 Schedule F,S,S,M
- Port Huron, MI
- 30+ days ago
- Port Huron, MI
- 30+ days ago
freight forwarding/global supply chain management, warehousing/distribution, and ground transportation)....
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Michigan
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Packaging
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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