Customer Service Representative Jobs in Michigan
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Job ID: 505508 Michigan Paving and Materials, a vertically integrated CRH company, energetically drives to continually be a leader in our markets in quality construction materials and value added...
International Logistics Coordinator
- Bloomfield Township, MI
- 5 days ago
- Bloomfield Township, MI
- 5 days ago
I'm looking for a experienced International Logistics Specialist for Farmington Hills, MI. This role is open and ready to fill immediately. Contract to hire. Please forword resume to ...
Transportation Clerk - Sysco Detroit (R179625) Job Employer Name: Alex RosaSpiderID: 13896784 Location: Canton, MichiganDate Posted: 11/29/2024 Wage: Doe/HourlyCategory: Transportation/Air, Sea &...
Import Export Agent - Day Shift We are looking for engaged, tech savvy Import Export Agent to support a fast-paced logistics company in Ann Arbor. The ideal candidate will be able to efficiently...
Procurement Agent Associate University of Michigan - Ann Arbor
- Ann Arbor, MI
- 14 days ago
- Ann Arbor, MI
- 14 days ago
Procurement Agents negotiate the terms and conditions of all of the contracts for UMHS as well as manage all bid events making sure that the Procurement Standard Practice Guide (507.01) and the...
Procurement Agent Senior University of Michigan - Ann Arbor
- Ann Arbor, MI
- 14 days ago
- Ann Arbor, MI
- 14 days ago
Position responsible for the development and management of UMHS Agreements as well as the ongoing stewardship of these Agreements. Procurement Agents are responsible for the Legal, Risk and...
Procurement Agents negotiate the terms and conditions of all of the contracts for UMHS as well as manage all bid events making sure that the Procurement Standard Practice Guide (507.01) and the...
Position responsible for the development and management of UMHS Agreements as well as the ongoing stewardship of these Agreements. Procurement Agents are responsible for the Legal, Risk and...
Title Materials Clerk Description Average Starting Hourly Pay Range $16.00 - 20.00 Depending on experience. Day shift Monday - Friday 6:00 am to 4:30 pm. PTO upon hire, Medical, Dental, and Vision...
The main goal of a Logistics Coordinator is to collaborate with QAP's transportation team to ensure prompt shipments and exceeding customer expectations.Essential Duties and Responsibilities...
International Logistics Coordinator 3.6 3.6 out of 5 stars Grand Rapids, MI 49503 PSG is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of...
Summary: The main goal of a Logistics Coordinator is to collaborate with QAP's transportation team to ensure prompt shipments and exceeding customer expectations. Essential Duties and...
Randstad is hiring a 2nd shift Logistics Coordinator! Do you have a flexible schedule? If so - this could be perfect for you! This is a great opportunity to flex your analytical and communication...
PSG is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in...
This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of...
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Michigan
Highest Education Level
Customer Service Representatives in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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