Customer Service Representative Jobs in Wixom, MI
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Canton, MI (13 miles from Wixom, MI)
- 4 days ago
- Canton, MI (13 miles from Wixom, MI)
- 4 days ago
Job ID: 505508 Michigan Paving and Materials, a vertically integrated CRH company, energetically drives to continually be a leader in our markets in quality construction materials and value added...
International Logistics Coordinator
- Bloomfield Township, MI (13 miles from Wixom, MI)
- 5 days ago
- Bloomfield Township, MI (13 miles from Wixom, MI)
- 5 days ago
I'm looking for a experienced International Logistics Specialist for Farmington Hills, MI. This role is open and ready to fill immediately. Contract to hire. Please forword resume to ...
Transportation Clerk - Sysco Detroit (R179625)
- Canton, MI (13 miles from Wixom, MI)
- 5 days ago
- Canton, MI (13 miles from Wixom, MI)
- 5 days ago
Transportation Clerk - Sysco Detroit (R179625) Job Employer Name: Alex RosaSpiderID: 13896784 Location: Canton, MichiganDate Posted: 11/29/2024 Wage: Doe/HourlyCategory: Transportation/Air, Sea &...
Import Export Agent - Day Shift
- Ann Arbor, MI (23 miles from Wixom, MI)
- 8 days ago
- Ann Arbor, MI (23 miles from Wixom, MI)
- 8 days ago
Import Export Agent - Day Shift We are looking for engaged, tech savvy Import Export Agent to support a fast-paced logistics company in Ann Arbor. The ideal candidate will be able to efficiently...
Procurement Agent Associate University of Michigan - Ann Arbor
- Ann Arbor, MI (23 miles from Wixom, MI)
- 14 days ago
- Ann Arbor, MI (23 miles from Wixom, MI)
- 14 days ago
Procurement Agents negotiate the terms and conditions of all of the contracts for UMHS as well as manage all bid events making sure that the Procurement Standard Practice Guide (507.01) and the...
Procurement Agent Senior University of Michigan - Ann Arbor
- Ann Arbor, MI (23 miles from Wixom, MI)
- 14 days ago
- Ann Arbor, MI (23 miles from Wixom, MI)
- 14 days ago
Position responsible for the development and management of UMHS Agreements as well as the ongoing stewardship of these Agreements. Procurement Agents are responsible for the Legal, Risk and...
- Ann Arbor, MI (23 miles from Wixom, MI)
- 14 days ago
- Ann Arbor, MI (23 miles from Wixom, MI)
- 14 days ago
Procurement Agents negotiate the terms and conditions of all of the contracts for UMHS as well as manage all bid events making sure that the Procurement Standard Practice Guide (507.01) and the...
- Ann Arbor, MI (23 miles from Wixom, MI)
- 14 days ago
- Ann Arbor, MI (23 miles from Wixom, MI)
- 14 days ago
Position responsible for the development and management of UMHS Agreements as well as the ongoing stewardship of these Agreements. Procurement Agents are responsible for the Legal, Risk and...
- Dearborn, MI (23 miles from Wixom, MI)
- 18 days ago
- Dearborn, MI (23 miles from Wixom, MI)
- 18 days ago
Randstad is hiring a 2nd shift Logistics Coordinator! Do you have a flexible schedule? If so - this could be perfect for you! This is a great opportunity to flex your analytical and communication...
Logistics Operations Coordinator
- Livonia, MI (13 miles from Wixom, MI)
- 60+ days ago
- Livonia, MI (13 miles from Wixom, MI)
- 60+ days ago
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the worlds most essential industries. As the worlds leading contractlogisticsprovider, we believe in doing the right thing,...
Functions include scheduling, expediting and completing carrier claims for Less-Than-Truckload (LTL), truckload, and intermodal shipment shipments....
- Taylor, MI (24 miles from Wixom, MI)
- 45+ days ago
- Taylor, MI (24 miles from Wixom, MI)
- 45+ days ago
Headquartered in Taylor, Mich., Atlas Oil is the inaugural Simon Group Holdings company. Since our founding in 1985, Atlas has grown through technological and operational innovation, all while...
- Auburn Hills, MI (15 miles from Wixom, MI)
- 90+ days ago
- Auburn Hills, MI (15 miles from Wixom, MI)
- 90+ days ago
Prepare and process import/export documentation, including bills of lading, certificates of origin, and commercial invoices....
Summer Day Camp Logistics Coordinator
- Ann Arbor, MI (23 miles from Wixom, MI)
- 90+ days ago
- Ann Arbor, MI (23 miles from Wixom, MI)
- 90+ days ago
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
Logistics Coordinator Environmental Facilitation Services [EPAMI016]
- Ann Arbor, MI (23 miles from Wixom, MI)
- 90+ days ago
- Ann Arbor, MI (23 miles from Wixom, MI)
- 90+ days ago
Company Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices....
Demographic Data for Wixom, MI
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Salary for Customer Service Representative Jobs in Wixom, MI
Highest Education Level
Customer Service Representatives in Wixom, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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