Customer Service Representative Jobs in Livonia, MI
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Canton, MI (6 miles from Livonia, MI)
- 4 days ago
- Canton, MI (6 miles from Livonia, MI)
- 4 days ago
Job ID: 505508 Michigan Paving and Materials, a vertically integrated CRH company, energetically drives to continually be a leader in our markets in quality construction materials and value added...
International Logistics Coordinator
- Bloomfield Township, MI (12 miles from Livonia, MI)
- 5 days ago
- Bloomfield Township, MI (12 miles from Livonia, MI)
- 5 days ago
I'm looking for a experienced International Logistics Specialist for Farmington Hills, MI. This role is open and ready to fill immediately. Contract to hire. Please forword resume to ...
Transportation Clerk - Sysco Detroit (R179625)
- Canton, MI (6 miles from Livonia, MI)
- 5 days ago
- Canton, MI (6 miles from Livonia, MI)
- 5 days ago
Transportation Clerk - Sysco Detroit (R179625) Job Employer Name: Alex RosaSpiderID: 13896784 Location: Canton, MichiganDate Posted: 11/29/2024 Wage: Doe/HourlyCategory: Transportation/Air, Sea &...
- Dearborn, MI (10 miles from Livonia, MI)
- 18 days ago
- Dearborn, MI (10 miles from Livonia, MI)
- 18 days ago
Randstad is hiring a 2nd shift Logistics Coordinator! Do you have a flexible schedule? If so - this could be perfect for you! This is a great opportunity to flex your analytical and communication...
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the worlds most essential industries. As the worlds leading contractlogisticsprovider, we believe in doing the right thing,...
- Wixom, MI (13 miles from Livonia, MI)
- 60+ days ago
- Wixom, MI (13 miles from Livonia, MI)
- 60+ days ago
Functions include scheduling, expediting and completing carrier claims for Less-Than-Truckload (LTL), truckload, and intermodal shipment shipments....
- Taylor, MI (11 miles from Livonia, MI)
- 45+ days ago
- Taylor, MI (11 miles from Livonia, MI)
- 45+ days ago
Headquartered in Taylor, Mich., Atlas Oil is the inaugural Simon Group Holdings company. Since our founding in 1985, Atlas has grown through technological and operational innovation, all while...
- Auburn Hills, MI (19 miles from Livonia, MI)
- 90+ days ago
- Auburn Hills, MI (19 miles from Livonia, MI)
- 90+ days ago
Prepare and process import/export documentation, including bills of lading, certificates of origin, and commercial invoices....
Logistics Coordinator Air department
- Milan, MI (24 miles from Livonia, MI)
- 90+ days ago
- Milan, MI (24 miles from Livonia, MI)
- 90+ days ago
Coordination and execution of customer orders in accordance with their requirements and/or proceduresbased on PSA BDP Ethics. Contact with the dedicated customer for instructions / reminder...
Summer Day Camp Logistics Coordinator
- Bloomfield Twp, MI (16 miles from Livonia, MI)
- 90+ days ago
- Bloomfield Twp, MI (16 miles from Livonia, MI)
- 90+ days ago
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
Demographic Data for Livonia, MI
Moving to Livonia, MI? Find some basic demographic data about Livonia, MI below.
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Salary for Customer Service Representative Jobs in Livonia, MI
Highest Education Level
Customer Service Representatives in Livonia, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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