Customer Service Representative Jobs in Livonia, MI
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- HireNexus
- Detroit, MI (15 miles from Livonia, MI)
- 6 hours ago
- Detroit, MI (15 miles from Livonia, MI)
- 6 hours ago
Our client handles a wide variety of freight -- FTL, LTL, intermodal, expedited, specialized, and oversized -- which means the operations role is genuinely diverse....
Remote- RDTX Transportation, Inc
- Detroit, MI (15 miles from Livonia, MI)
- 5 days ago
- Detroit, MI (15 miles from Livonia, MI)
- 5 days ago
As a third-party logistics provider, we at Echo Global Logistics, we're in the business of simplifying transportation management. We didn't become a Fortune 1000 company by chance....
In Person- Claw Logistics
- Sterling Heights, MI (20 miles from Livonia, MI)
- 5 days ago
- Sterling Heights, MI (20 miles from Livonia, MI)
- 5 days ago
CLAW Logistics is seeking an experienced Logistics Coordinator to act as the vital link between suppliers, transportation carriers, and customers to ensure on-time delivery and optimal supply...
In Person- Echo Global Logistics
- Troy, MI (19 miles from Livonia, MI)
- 5 days ago
- Troy, MI (19 miles from Livonia, MI)
- 5 days ago
Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products....
In Person- Comprehensive Logistics
- Detroit, MI (15 miles from Livonia, MI)
- 6 days ago
- Detroit, MI (15 miles from Livonia, MI)
- 6 days ago
Reconcile waybill, bill of lading with bill of materials and actual shipment arrivals....
In Person- Randstad
- Dearborn, MI (10 miles from Livonia, MI)
- 8 days ago
- Dearborn, MI (10 miles from Livonia, MI)
- 8 days ago
Randstad is hiring a Logistics Coordinator! Do you like working an afternoon/evening schedule? If so - this could be perfect for you! This is a great opportunity to flex your analytical and...
In PersonMonitors supply chain and acts to prevent delays and shortages in the flow of materials from warehouse or suppliers to production lines and worksites. Compiles and maintains inventory and status...
In PersonInternational Operations Agent II
- AIT Worldwide Logistics
- Romulus, MI (11 miles from Livonia, MI)
- 13 days ago
- Romulus, MI (11 miles from Livonia, MI)
- 13 days ago
Overview The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of...
In Person- Expeditors
- Romulus, MI (11 miles from Livonia, MI)
- 18 days ago
- Romulus, MI (11 miles from Livonia, MI)
- 18 days ago
Company Description Global logistics and supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment; all of which...
In Person- The JCC of Metropolitan Detroit
- Bloomfield Township, MI (12 miles from Livonia, MI)
- 19 days ago
- Bloomfield Township, MI (12 miles from Livonia, MI)
- 19 days ago
The operational hub of camp manages registrations, family communications, daily logistics, and inventory. Strong organizational and customer service skills required. Begins part-time in May and...
In Person- On-Time Courier
- Romulus, MI (11 miles from Livonia, MI)
- 19 days ago
- Romulus, MI (11 miles from Livonia, MI)
- 19 days ago
Apply Job Type Full-time Description At Life Couriers, we deeply understand and care about life's critical moments - to save lives. We are here to deliver the world's most time-critical...
In PersonSummer Day Camp Logistics Coordinator
- KE Camps
- Brighton, MI (24 miles from Livonia, MI)
- 25 days ago
- Brighton, MI (24 miles from Livonia, MI)
- 25 days ago
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
In Person- Heritage Environmental Services, LLC
- Livonia, MI
- 27 days ago
- Livonia, MI
- 27 days ago
Overview About Arcwood Every advancement-from the products we use to the medicines and technologies we depend on-creates waste that must be handled responsibly. For more than 50 years, Arcwood...
In PersonCustomer Service Associate - Logistics
- Penske Truck Leasing
- Dearborn, MI (10 miles from Livonia, MI)
- 30+ days ago
- Dearborn, MI (10 miles from Livonia, MI)
- 30+ days ago
Position Summary: A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive...
In PersonTransportation Clerk - SYGMA - Monroe, MI
- Sysco
- Woodhaven, MI (18 miles from Livonia, MI)
- 30+ days ago
- Woodhaven, MI (18 miles from Livonia, MI)
- 30+ days ago
Company: US3088 Sygma Detroit (The Sygma Network, Inc) Sales Territory: None Zip Code: 48162 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos...
In PersonDemographic Data for Livonia, MI
Moving to Livonia, MI? Find some basic demographic data about Livonia, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Livonia, MI
Highest Education Level
Customer Service Representatives in Livonia, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »