Customer Service Representative Jobs in Gibraltar, MI
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- HireNexus
- Detroit, MI (20 miles from Gibraltar, MI)
- 6 hours ago
- Detroit, MI (20 miles from Gibraltar, MI)
- 6 hours ago
Our client handles a wide variety of freight -- FTL, LTL, intermodal, expedited, specialized, and oversized -- which means the operations role is genuinely diverse....
Remote- RDTX Transportation, Inc
- Detroit, MI (20 miles from Gibraltar, MI)
- 5 days ago
- Detroit, MI (20 miles from Gibraltar, MI)
- 5 days ago
As a third-party logistics provider, we at Echo Global Logistics, we're in the business of simplifying transportation management. We didn't become a Fortune 1000 company by chance....
In Person- Comprehensive Logistics
- Detroit, MI (20 miles from Gibraltar, MI)
- 6 days ago
- Detroit, MI (20 miles from Gibraltar, MI)
- 6 days ago
Reconcile waybill, bill of lading with bill of materials and actual shipment arrivals....
In Person- Randstad
- Dearborn, MI (16 miles from Gibraltar, MI)
- 8 days ago
- Dearborn, MI (16 miles from Gibraltar, MI)
- 8 days ago
Randstad is hiring a Logistics Coordinator! Do you like working an afternoon/evening schedule? If so - this could be perfect for you! This is a great opportunity to flex your analytical and...
In Person- Nesco Resource
- Livonia, MI (21 miles from Gibraltar, MI)
- 13 days ago
- Livonia, MI (21 miles from Gibraltar, MI)
- 13 days ago
Monitors supply chain and acts to prevent delays and shortages in the flow of materials from warehouse or suppliers to production lines and worksites. Compiles and maintains inventory and status...
In PersonInternational Operations Agent II
- AIT Worldwide Logistics
- Romulus, MI (10 miles from Gibraltar, MI)
- 13 days ago
- Romulus, MI (10 miles from Gibraltar, MI)
- 13 days ago
Overview The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of...
In Person- Expeditors
- Romulus, MI (10 miles from Gibraltar, MI)
- 18 days ago
- Romulus, MI (10 miles from Gibraltar, MI)
- 18 days ago
Company Description Global logistics and supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment; all of which...
In Person- On-Time Courier
- Romulus, MI (10 miles from Gibraltar, MI)
- 19 days ago
- Romulus, MI (10 miles from Gibraltar, MI)
- 19 days ago
Apply Job Type Full-time Description At Life Couriers, we deeply understand and care about life's critical moments - to save lives. We are here to deliver the world's most time-critical...
In Person- Heritage Environmental Services, LLC
- Livonia, MI (21 miles from Gibraltar, MI)
- 27 days ago
- Livonia, MI (21 miles from Gibraltar, MI)
- 27 days ago
Overview About Arcwood Every advancement-from the products we use to the medicines and technologies we depend on-creates waste that must be handled responsibly. For more than 50 years, Arcwood...
In PersonCustomer Service Associate - Logistics
- Penske Truck Leasing
- Dearborn, MI (16 miles from Gibraltar, MI)
- 30+ days ago
- Dearborn, MI (16 miles from Gibraltar, MI)
- 30+ days ago
Position Summary: A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive...
In PersonTransportation Clerk - SYGMA - Monroe, MI
- Sysco
- Dundee, MI (23 miles from Gibraltar, MI)
- 30+ days ago
- Dundee, MI (23 miles from Gibraltar, MI)
- 30+ days ago
Company: US3088 Sygma Detroit (The Sygma Network, Inc) Sales Territory: None Zip Code: 48162 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos...
In Person- Sygma
- Monroe, MI (16 miles from Gibraltar, MI)
- 30+ days ago
- Monroe, MI (16 miles from Gibraltar, MI)
- 30+ days ago
Employment Type Full time Company name US3088 Sygma Detroit (The Sygma Network, Inc) Compensation Range The pay range provided is not indicative of Sysco's actual pay range but is merely...
In PersonDemographic Data for Gibraltar, MI
Moving to Gibraltar, MI? Find some basic demographic data about Gibraltar, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gibraltar, MI
Highest Education Level
Customer Service Representatives in Gibraltar, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
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