Customer Service Representative Jobs in Farmington Hills, MI
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Coordinator $25/Hr-$28/Hr
- Wixom, MI (7 miles from Farmington Hills, MI)
- 12 days ago
- Wixom, MI (7 miles from Farmington Hills, MI)
- 12 days ago
The Coordinator supports the Transportation department responsible for contracting over the road service on behalf of Canadian and US Infrastructure Product (HIP) Businesses. The primary function...
Remote Work- Detroit, MI (20 miles from Farmington Hills, MI)
- 15 days ago
- Detroit, MI (20 miles from Farmington Hills, MI)
- 15 days ago
This is an onsite/hybrid role with a client that is located in WIXOM, MI. Must be willing to go onsite for this job! Job Description The Coordinator supports the Transportation department...
Remote Work- Wayne, MI (16 miles from Farmington Hills, MI)
- 19 days ago
- Wayne, MI (16 miles from Farmington Hills, MI)
- 19 days ago
Randstad is hiring a 2nd shift Logistics Coordinator! Do you like working an evening schedule? If so - this could be perfect for you! This is a great opportunity to flex your analytical and...
Supply Chain Logistics Coordinator
- Wayne, MI (16 miles from Farmington Hills, MI)
- 19 days ago
- Wayne, MI (16 miles from Farmington Hills, MI)
- 19 days ago
Randstad is hiring a Supply Chain Analyst / Logistics Coordinator! If you have a flexible schedule, this is a great opportunity to use your analytical and communication skills - and join a global...
- Detroit, MI (20 miles from Farmington Hills, MI)
- 30+ days ago
- Detroit, MI (20 miles from Farmington Hills, MI)
- 30+ days ago
Logistics Coordinator Job Summary We are looking for an experienced Logistics Coordinator to manage all aspects of logistics throughout our supply chain. The logistics coordinator will be...
Logistics Coordinator - Day Shift
- Taylor, MI (20 miles from Farmington Hills, MI)
- 90+ days ago
- Taylor, MI (20 miles from Farmington Hills, MI)
- 90+ days ago
Company Description: Headquartered in Taylor, Mich., Atlas Oil is the inaugural Simon Group Holdings company. Since our founding in 1985, Atlas has grown through technological and operational...
Demographic Data for Farmington Hills, MI
Moving to Farmington Hills, MI? Find some basic demographic data about Farmington Hills, MI below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Farmington Hills, MI
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Farmington Hills, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Brokerage
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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