Customer Service Representative Jobs in Dundee, MI
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Procurement Agent Intermediate
- University of Michigan
- Ann Arbor, MI (23 miles from Dundee, MI)
- 7 days ago
- Ann Arbor, MI (23 miles from Dundee, MI)
- 7 days ago
How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the...
In PersonInternational Operations Agent II
- AIT Worldwide Logistics
- Romulus, MI (23 miles from Dundee, MI)
- 14 days ago
- Romulus, MI (23 miles from Dundee, MI)
- 14 days ago
Overview The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of...
In Person- Expeditors
- Romulus, MI (23 miles from Dundee, MI)
- 19 days ago
- Romulus, MI (23 miles from Dundee, MI)
- 19 days ago
Company Description Global logistics and supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment; all of which...
In Person- On-Time Courier
- Romulus, MI (23 miles from Dundee, MI)
- 20 days ago
- Romulus, MI (23 miles from Dundee, MI)
- 20 days ago
Apply Job Type Full-time Description At Life Couriers, we deeply understand and care about life's critical moments - to save lives. We are here to deliver the world's most time-critical...
In PersonCompany: US3088 Sygma Detroit (The Sygma Network, Inc) Sales Territory: None Zip Code: 48162 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos...
In Person- Sygma
- Monroe, MI (10 miles from Dundee, MI)
- 30+ days ago
- Monroe, MI (10 miles from Dundee, MI)
- 30+ days ago
Employment Type Full time Company name US3088 Sygma Detroit (The Sygma Network, Inc) Compensation Range The pay range provided is not indicative of Sysco's actual pay range but is merely...
In PersonSummer Day Camp Logistics Coordinator
- KE Camps
- Ann Arbor, MI (23 miles from Dundee, MI)
- 90+ days ago
- Ann Arbor, MI (23 miles from Dundee, MI)
- 90+ days ago
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
In PersonDemographic Data for Dundee, MI
Moving to Dundee, MI? Find some basic demographic data about Dundee, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dundee, MI
Highest Education Level
Customer Service Representatives in Dundee, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- Rate Negotiation
- North American Free Trade Agreement
- Freight Management
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Logistics
- Customer Satisfaction
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Driving
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Time Management
- Leadership
- Communication Skills
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