Customer Service Representative Jobs in Brighton, MI
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Transportation & Logistics Coordinator
- Plymouth, MI (18 miles from Brighton, MI)
- 2 hours ago
- Plymouth, MI (18 miles from Brighton, MI)
- 2 hours ago
Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Logistics Coordinator to work at a premier manufacturing client in...
In PersonProcurement Agent Intermediate
- University of Michigan
- Ann Arbor, MI (21 miles from Brighton, MI)
- 6 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 6 days ago
How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the...
In Person- Nesco Resource
- Livonia, MI (24 miles from Brighton, MI)
- 13 days ago
- Livonia, MI (24 miles from Brighton, MI)
- 13 days ago
Monitors supply chain and acts to prevent delays and shortages in the flow of materials from warehouse or suppliers to production lines and worksites. Compiles and maintains inventory and status...
In Person- The JCC of Metropolitan Detroit
- Bloomfield Township, MI (24 miles from Brighton, MI)
- 19 days ago
- Bloomfield Township, MI (24 miles from Brighton, MI)
- 19 days ago
The operational hub of camp manages registrations, family communications, daily logistics, and inventory. Strong organizational and customer service skills required. Begins part-time in May and...
In PersonKE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
In Person- Heritage Environmental Services, LLC
- Livonia, MI (24 miles from Brighton, MI)
- 27 days ago
- Livonia, MI (24 miles from Brighton, MI)
- 27 days ago
Overview About Arcwood Every advancement-from the products we use to the medicines and technologies we depend on-creates waste that must be handled responsibly. For more than 50 years, Arcwood...
In Person- Toyota Tsusho
- Farmington Hills, MI (18 miles from Brighton, MI)
- 90+ days ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 90+ days ago
We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging,...
In PersonDemographic Data for Brighton, MI
Moving to Brighton, MI? Find some basic demographic data about Brighton, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Brighton, MI
Highest Education Level
Customer Service Representatives in Brighton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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