Customer Service Representative Jobs in Stoneham, MA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Waltham, MA (9 miles from Stoneham, MA)
- 1 day ago
- Waltham, MA (9 miles from Stoneham, MA)
- 1 day ago
We are seeking a highly motivated and exceptionally organized Sales Logistics Coordinator to join our dynamic team at Boston Dynamics. This unique role is central to the efficient operation of our...
- Salem, NH (23 miles from Stoneham, MA)
- 8 days ago
- Salem, NH (23 miles from Stoneham, MA)
- 8 days ago
The Logistics Coordinator will provide support to the logistics team to ensure all work is being processed to meet operational targets and meet internal and external customer/consumer...
International Operations Agent II
- Chelsea, MA (6 miles from Stoneham, MA)
- 12 days ago
- Chelsea, MA (6 miles from Stoneham, MA)
- 12 days ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Logistics Customer Care Specialist
- Wakefield, MA (2 miles from Stoneham, MA)
- 21 days ago
- Wakefield, MA (2 miles from Stoneham, MA)
- 21 days ago
Industry Knowledge: Familiarity with ocean freight operations, processes, and terminology....
Calibration Laboratory Logistics Coordinator
- Norwood, MA (20 miles from Stoneham, MA)
- 22 days ago
- Norwood, MA (20 miles from Stoneham, MA)
- 22 days ago
Job Description: We're looking for a highly motivated Calibration Laboratory Logistics Coordinator to join our Instron team! The coordinator is responsible for supporting all aspects of the...
International Logistics Coordinator
- Chelmsford, MA (15 miles from Stoneham, MA)
- 30+ days ago
- Chelmsford, MA (15 miles from Stoneham, MA)
- 30+ days ago
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our...
- Peabody, MA (7 miles from Stoneham, MA)
- 30+ days ago
- Peabody, MA (7 miles from Stoneham, MA)
- 30+ days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Norwood, MA (20 miles from Stoneham, MA)
- 30+ days ago
- Norwood, MA (20 miles from Stoneham, MA)
- 30+ days ago
Logistics Coordinator WHY DO WE NEED YOU? This Job Matters What's the job? Responsible for Warehouse, Shipping Logistics, Inventory Control and Outbound/Inbound Traffic Flow functions such that...
- Framingham, MA (20 miles from Stoneham, MA)
- 30+ days ago
- Framingham, MA (20 miles from Stoneham, MA)
- 30+ days ago
About Variantyx: Variantyx is an award-winning, technology-driven molecular diagnostics lab that offers innovative solutions in the genetic disorders, reproductive health, and precision oncology...
- Medford, MA (4 miles from Stoneham, MA)
- 45+ days ago
- Medford, MA (4 miles from Stoneham, MA)
- 45+ days ago
Logistics Coordinator Warehouse $ 35 - $ 40 / Hour location_on Medford, Massachusetts work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco Staffing is...
English Learner (EL) Summer Program Logistics Coordinator Gr 1-5 during academic year
- Cambridge, MA (6 miles from Stoneham, MA)
- 90+ days ago
- Cambridge, MA (6 miles from Stoneham, MA)
- 90+ days ago
Description of Service Opportunity: The Elementary EL Summer Program Coordinator will plan the summer program logistics for ELs in grades 1-5. The candidate will be responsible for: Ordering any...
Demographic Data for Stoneham, MA
Moving to Stoneham, MA? Find some basic demographic data about Stoneham, MA below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Stoneham, MA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Stoneham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- AS/400
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Packaging
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Documentation
- Education Experience
- Data Entry
- Bachelor's Degree
- Reporting
- Filing
- Regulations
- Inventory Management
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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