Customer Service Representative Jobs in Newton, MA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Waltham, MA (4 miles from Newton, MA)
- 10 days ago
- Waltham, MA (4 miles from Newton, MA)
- 10 days ago
We are seeking a highly motivated and exceptionally organized Sales Logistics Coordinator to join our dynamic team at Boston Dynamics. This unique role is central to the efficient operation of our...
International Operations Agent II
- Chelsea, MA (8 miles from Newton, MA)
- 21 days ago
- Chelsea, MA (8 miles from Newton, MA)
- 21 days ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Logistics Customer Care Specialist
- Wakefield, MA (11 miles from Newton, MA)
- 30+ days ago
- Wakefield, MA (11 miles from Newton, MA)
- 30+ days ago
Our client, a dynamic player in the logistics industry, is seeking a Logistics Customer Care Specialist to join their team. As a Logistics Customer Care Specialist, you will be part of the...
Calibration Laboratory Logistics Coordinator
- Norwood, MA (11 miles from Newton, MA)
- 30+ days ago
- Norwood, MA (11 miles from Newton, MA)
- 30+ days ago
Job Description: We're looking for a highly motivated Calibration Laboratory Logistics Coordinator to join our Instron team! The coordinator is responsible for supporting all aspects of the...
International Logistics Coordinator
- Chelmsford, MA (18 miles from Newton, MA)
- 30+ days ago
- Chelmsford, MA (18 miles from Newton, MA)
- 30+ days ago
Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our...
- Peabody, MA (16 miles from Newton, MA)
- 30+ days ago
- Peabody, MA (16 miles from Newton, MA)
- 30+ days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Norwood, MA (11 miles from Newton, MA)
- 45+ days ago
- Norwood, MA (11 miles from Newton, MA)
- 45+ days ago
Logistics Coordinator WHY DO WE NEED YOU? This Job Matters What's the job? Responsible for Warehouse, Shipping Logistics, Inventory Control and Outbound/Inbound Traffic Flow functions such that...
- Framingham, MA (13 miles from Newton, MA)
- 45+ days ago
- Framingham, MA (13 miles from Newton, MA)
- 45+ days ago
About Variantyx: Variantyx is an award-winning, technology-driven molecular diagnostics lab that offers innovative solutions in the genetic disorders, reproductive health, and precision oncology...
English Learner (EL) Summer Program Logistics Coordinator Gr 1-5 during academic year
- Cambridge, MA (3 miles from Newton, MA)
- 90+ days ago
- Cambridge, MA (3 miles from Newton, MA)
- 90+ days ago
Description of Service Opportunity: The Elementary EL Summer Program Coordinator will plan the summer program logistics for ELs in grades 1-5. The candidate will be responsible for: Ordering any...
Demographic Data for Newton, MA
Moving to Newton, MA? Find some basic demographic data about Newton, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Newton, MA
Highest Education Level
Customer Service Representatives in Newton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Loading & Unloading
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Packaging
- Reimbursement
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »