Customer Service Representative Jobs in Leawood, KS

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-6 of 6 Jobs

Clinical Research Logistics Coordinator

  • Kansas City, MO (10 miles from Leawood, KS)
  • 7 hours ago
  • Kansas City, MO (10 miles from Leawood, KS)
  • 7 hours ago

Kelly Science & Clinica l is seeking a Logistics Coordinator for a full-time, on-going Contact-to-hire opportunity with a clinical research organization in Kansas City, MO. If youre passionate...

Logistics Coordinator

  • Olathe, KS (11 miles from Leawood, KS)
  • 16 hours ago
  • Olathe, KS (11 miles from Leawood, KS)
  • 16 hours ago

Logistics Coordinator Location: Olathe, KS, United States Date Posted: Jul 9, 2025 : Description We Play to Win! Big goals. Big achievements. Big impact. ServiceMaster employs empowered and...

Logistics Coordinator

  • Overland Park, KS (11 miles from Leawood, KS)
  • 21 days ago
  • Overland Park, KS (11 miles from Leawood, KS)
  • 21 days ago

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an...

International Operations Agent I

  • Kansas City, MO (10 miles from Leawood, KS)
  • 30+ days ago
  • Kansas City, MO (10 miles from Leawood, KS)
  • 30+ days ago

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...

Merchandising Logistics Coordinator

  • Lenexa, KS (5 miles from Leawood, KS)
  • 30+ days ago
  • Lenexa, KS (5 miles from Leawood, KS)
  • 30+ days ago

Overview For over 25 years, Essense of Australia has led the way in bridal fashion as a dynamic, international bridal wholesaler and retailer with key offices in Lenexa, Kansas (U.S.), Perth,...

Transportation Clerk

  • Kansas City, KS (10 miles from Leawood, KS)
  • 90+ days ago
  • Kansas City, KS (10 miles from Leawood, KS)
  • 90+ days ago

Position Type: Classified Support Positions Date Posted: 4/10/2025 Location: Center For Academic Achievement Date Available: 04/28/2025    Additional Information: Show/Hide SHAWNEE MISSION...

Demographic Data for Leawood, KS

Moving to Leawood, KS? Find some basic demographic data about Leawood, KS below.


Local
National
35,855
2,007
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Leawood, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Leawood, KS offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Leawood, KS
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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