Customer Service Representative Jobs in Kansas City, KS
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Advance & Logistics Coordinator
- Shawnee, KS (7 miles from Kansas City, KS)
- 5 days ago
- Shawnee, KS (7 miles from Kansas City, KS)
- 5 days ago
Job Posting Important Recruitment Information for this vacancy: Job Posting is open until filled Governor's Office About the Position: Who can apply: Anyone Classified/Unclassified Service:...
- Overland Park, KS (21 miles from Kansas City, KS)
- 10 days ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 10 days ago
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an...
Transportation Clerk - SYGMA - US
- Kansas City, MO (1 mile from Kansas City, KS)
- 14 days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 14 days ago
This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of...
Warehouse Logistics Coordinator - Nights
- Olathe, KS (19 miles from Kansas City, KS)
- 15 days ago
- Olathe, KS (19 miles from Kansas City, KS)
- 15 days ago
Join the team at Heartland Coca-Cola Bottling Company! Days/Hours of Work: 5:00pm - 5:30am - 12 Hour Rotating Shifts Job Summary As a Warehouse Logistics Coordinator, your role is pivotal in...
Warehouse Logistics Coordinator - Nights
- Lenexa, KS (14 miles from Kansas City, KS)
- 16 days ago
- Lenexa, KS (14 miles from Kansas City, KS)
- 16 days ago
Join the team at Heartland Coca-Cola Bottling Company! Days/Hours of Work: 5:00pm - 5:30am - 12 Hour Rotating ShiftsJob Summary As a Warehouse Logistics Coordinator, your role is pivotal in...
Transportation Clerk - SYGMA - FP - US
- Kansas City, MO (1 mile from Kansas City, KS)
- 20 days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 20 days ago
This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of...
Logistics Customer Care Training Specialist
- Kansas City, MO (1 mile from Kansas City, KS)
- 24 days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 24 days ago
Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...
Delivery Driver/Logistics Coordinator
- Kansas City, MO (1 mile from Kansas City, KS)
- 30+ days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 30+ days ago
Empowering Our Team at Barts Electric, our core belief is in nurturing the growth and development of our employees throughout their careers. As a merit shop, we prioritize advancement...
- Olathe, KS (19 miles from Kansas City, KS)
- 30+ days ago
- Olathe, KS (19 miles from Kansas City, KS)
- 30+ days ago
Logistics Coordinator Location: Olathe, KS, United States Date Posted: Jul 9, 2025 : Description We Play to Win! Big goals. Big achievements. Big impact. ServiceMaster employs empowered and...
International Operations Agent I
- Kansas City, MO (1 mile from Kansas City, KS)
- 60+ days ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 60+ days ago
This position will be responsible for controlling International freight forwarding shipments into the USA and Mexico across all modes of transport per customer request....
Position Type: Classified Support Positions Date Posted: 4/10/2025 Location: Center For Academic Achievement Date Available: 04/28/2025 Additional Information: Show/Hide SHAWNEE MISSION...
Demographic Data for Kansas City, KS
Moving to Kansas City, KS? Find some basic demographic data about Kansas City, KS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Kansas City, KS
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Kansas City, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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