Customer Service Representative Jobs in Edgerton, KS
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Overland Park, KS (19 miles from Edgerton, KS)
- 10 days ago
- Overland Park, KS (19 miles from Edgerton, KS)
- 10 days ago
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an...
Warehouse Logistics Coordinator - Nights
- Olathe, KS (13 miles from Edgerton, KS)
- 15 days ago
- Olathe, KS (13 miles from Edgerton, KS)
- 15 days ago
Join the team at Heartland Coca-Cola Bottling Company! Days/Hours of Work: 5:00pm - 5:30am - 12 Hour Rotating Shifts Job Summary As a Warehouse Logistics Coordinator, your role is pivotal in...
Warehouse Logistics Coordinator - Nights
- Lenexa, KS (20 miles from Edgerton, KS)
- 16 days ago
- Lenexa, KS (20 miles from Edgerton, KS)
- 16 days ago
Join the team at Heartland Coca-Cola Bottling Company! Days/Hours of Work: 5:00pm - 5:30am - 12 Hour Rotating ShiftsJob Summary As a Warehouse Logistics Coordinator, your role is pivotal in...
Schedule and track inbound and outbound shipments to ensure on-time delivery. Communicate with carriers, suppliers, and internal teams to resolve transportation delays or issues. Maintain shipping...
- Olathe, KS (13 miles from Edgerton, KS)
- 30+ days ago
- Olathe, KS (13 miles from Edgerton, KS)
- 30+ days ago
Logistics Coordinator Location: Olathe, KS, United States Date Posted: Jul 9, 2025 : Description We Play to Win! Big goals. Big achievements. Big impact. ServiceMaster employs empowered and...
Demographic Data for Edgerton, KS
Moving to Edgerton, KS? Find some basic demographic data about Edgerton, KS below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Edgerton, KS
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Edgerton, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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