Customer Service Representative Jobs in Jeffersonville, IN

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-8 of 8 Jobs

Warehouse Logistics Coordinator

  • ProLogistix
  • Louisville, KY (4 miles from Jeffersonville, IN)
  • 11 hours ago
  • Louisville, KY (4 miles from Jeffersonville, IN)
  • 11 hours ago

New Exciting Job Opportunity! Warehouse Logistics Coordinator Day Shift We Offer You: Competitive pay Paid weekly (Direct Deposit or ATM Debit Card available) Access to health benefits and...

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Logistics Coordinator

  • American Commercial Lines LLC
  • Louisville, KY (4 miles from Jeffersonville, IN)
  • 23 days ago
  • Louisville, KY (4 miles from Jeffersonville, IN)
  • 23 days ago

Job Title: Logistics Coordinator Company: American Commercial Barge Line Location: Jeffersonville, IN (Onsite) Job Type: Full Time; Salary Summary: Join the team at American Commercial Barge Line...

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Market Logistics Coordinator

  • Sunbelt Rentals, Inc.
  • Louisville, KY (4 miles from Jeffersonville, IN)
  • 25 days ago
  • Louisville, KY (4 miles from Jeffersonville, IN)
  • 25 days ago

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...

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Logistics Coordinator

  • American Commercial Barge Line
  • Jeffersonville, IN
  • 26 days ago
  • Jeffersonville, IN
  • 26 days ago

Job Title: Logistics Coordinator Company: American Commercial Barge Line Location: Jeffersonville, IN (Onsite) Job Type: Full Time; Salary Summary: Join the team at American Commercial Barge Line...

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Logistics Coordinator

  • Transportation One LLC.
  • Louisville, KY (4 miles from Jeffersonville, IN)
  • 30+ days ago
  • Louisville, KY (4 miles from Jeffersonville, IN)
  • 30+ days ago

Transportation One is a leading freight brokerage based Chicago, IL with a national presence - and a local office in Louisville, KY! If you are interested in joining a highly successful,...

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Outbound Logistics Coordinator

  • Quanta Services Inc
  • Brooks, KY (17 miles from Jeffersonville, IN)
  • 30+ days ago
  • Brooks, KY (17 miles from Jeffersonville, IN)
  • 30+ days ago

About Us A proud member of the Quanta Services family of companies, Ampacity, LLC (Ampacity) delivers a forward-thinking approach to structural and electrical solutions for clean energy transition...

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International Logistics Coordinator

  • Chase Brass
  • Louisville, KY (4 miles from Jeffersonville, IN)
  • 60+ days ago
  • Louisville, KY (4 miles from Jeffersonville, IN)
  • 60+ days ago

Review shipping documentation including commercial invoices, packing lists, bills of lading, and certificates of origin....

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Logistics Coordinator - Retail Activations, Fabletics (Louisville, KY)

  • Fabletics
  • Louisville, KY (4 miles from Jeffersonville, IN)
  • 90+ days ago
  • Louisville, KY (4 miles from Jeffersonville, IN)
  • 90+ days ago

Job Description Fabletics OS is currently looking for a Logistics Coordinator, Retail Activations How Do You Fit In? The Logistics Coordinator is responsible for managing the organization,...

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Demographic Data for Jeffersonville, IN

Moving to Jeffersonville, IN? Find some basic demographic data about Jeffersonville, IN below.


Local
National
6,785,528
149,918

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Jeffersonville, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Jeffersonville, IN offer the following education background
High School or GED
30.4%
Bachelor's Degree
29.9%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
2.9%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Jeffersonville, IN
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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