Customer Service Representative Jobs in Greenwood, IN
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 15 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 15 days ago
Job Title: Air Export Agent Job Location: Plainfield, IN DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services....
Logistics Operations Coordinator
- Indianapolis, IN (12 miles from Greenwood, IN)
- 16 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 16 days ago
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the worlds most essential industries. As the worlds leading contractlogisticsprovider, we believe in doing the right thing,...
Logistics Coordinator - 2nd Shift (1 PM-9:30 PM)
- Indianapolis, IN (12 miles from Greenwood, IN)
- 18 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 18 days ago
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...
Logistics Coordinator - 3rd Shift (9:00 PM - 5:30 AM)
- Indianapolis, IN (12 miles from Greenwood, IN)
- 18 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 18 days ago
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...
Logistics Coordinator - 1st Shift (5:00 AM-1:30 PM)
- Indianapolis, IN (12 miles from Greenwood, IN)
- 18 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 18 days ago
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...
- Plainfield, IN (13 miles from Greenwood, IN)
- 45+ days ago
- Plainfield, IN (13 miles from Greenwood, IN)
- 45+ days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Indianapolis, IN (12 miles from Greenwood, IN)
- 60+ days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 60+ days ago
Company Description TA Services has been the premier integrated solutions provider for Freight Brokerage, Managed Transportation, Warehouse and Fulfillment, and Cross Border Logistics needs since...
- Plainfield, IN (13 miles from Greenwood, IN)
- 90+ days ago
- Plainfield, IN (13 miles from Greenwood, IN)
- 90+ days ago
Job Overview: Becoming an Outfitter means daily minimum pay, career growth potential, and an opportunity to improve peoples lives and health through better sleep. Pay Range: $18.00/hr - $21.00/hr...
Demographic Data for Greenwood, IN
Moving to Greenwood, IN? Find some basic demographic data about Greenwood, IN below.
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Salary for Customer Service Representative Jobs in Greenwood, IN
Highest Education Level
Customer Service Representatives in Greenwood, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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