Customer Service Representative Jobs in Greenwood, IN
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Warehouse Administrative Assistant
- Whiteland, IN (6 miles from Greenwood, IN)
- 1 day ago
- Whiteland, IN (6 miles from Greenwood, IN)
- 1 day ago
Join Our Team as a Warehouse Administrative Assistant! Location: Whiteland Distribution Center - Onsite Schedule: Monday-Friday | 9:30 AM - 6:00 PM Position Type: Full-Time | Hourly Position...
Transportation Clerk - 3rd Shift
- Plainfield, IN (13 miles from Greenwood, IN)
- 2 days ago
- Plainfield, IN (13 miles from Greenwood, IN)
- 2 days ago
Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison for internal...
Account & Logistics Coordinator Monday - Friday 7a-4p
- Indianapolis, IN (12 miles from Greenwood, IN)
- 8 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 8 days ago
Account & Logistics Coordinator - Quincy Recycle - Indianapolis, IN. $19.00 - 29.00 per hour | Hourly | Full - time Be a part of the fastest-growing waste and recycling company in the country....
Warehouse Administrative Assistant
- Indianapolis, IN (12 miles from Greenwood, IN)
- 12 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 12 days ago
By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. 1st Shift...
Logistics Coordinator - 3rd Shift (9:00 PM - 5:30 AM)
- Indianapolis, IN (12 miles from Greenwood, IN)
- 17 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 17 days ago
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...
Logistics Customer Care Training Specialist
- Indianapolis, IN (12 miles from Greenwood, IN)
- 24 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 24 days ago
Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 30+ days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 30+ days ago
Key Responsibilities : Executes orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries....
Logistics Coordinator - 2nd Shift (1 PM-9:30 PM)
- Indianapolis, IN (12 miles from Greenwood, IN)
- 30+ days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 30+ days ago
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 45+ days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 45+ days ago
Job Title: Air Export Agent Job Location: Indianapolis, IN DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services....
Demographic Data for Greenwood, IN
Moving to Greenwood, IN? Find some basic demographic data about Greenwood, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Greenwood, IN
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Greenwood, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Brokerage
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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