Customer Service Representative Jobs in Romeoville, IL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Bensenville, IL (23 miles from Romeoville, IL)
- 5 days ago
- Bensenville, IL (23 miles from Romeoville, IL)
- 5 days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Remote Work- Burr Ridge, IL (11 miles from Romeoville, IL)
- 10 days ago
- Burr Ridge, IL (11 miles from Romeoville, IL)
- 10 days ago
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
- Bensenville, IL (23 miles from Romeoville, IL)
- 13 days ago
- Bensenville, IL (23 miles from Romeoville, IL)
- 13 days ago
Transportation Clerk [Bensenville, IL, 60106] | 2025-05-28 14:19:20 Easy Apply Test Job Description Position Title: Transportation Clerk Duration: 03 Months with possibility of extension Location:...
International Operations Agent II
- Itasca, IL (23 miles from Romeoville, IL)
- 21 days ago
- Itasca, IL (23 miles from Romeoville, IL)
- 21 days ago
at AIT Worldwide Logistics in Itasca, Illinois, United States Job Description International Operations Agent II ID de empleo 2025-5497 Categoria Freight Forwarding Tipo de Posicion Regular a...
- Downers Grove, IL (12 miles from Romeoville, IL)
- 21 days ago
- Downers Grove, IL (12 miles from Romeoville, IL)
- 21 days ago
Logistics Coordinator Logistics/Transportation Downers Grove, Illinois Added - May-22-2025 Contract/Temp Our client, an international consumer electronics corporation, seeks a Logistics...
Transportation Clerk - 2nd Shift
- Bolingbrook, IL (4 miles from Romeoville, IL)
- 30+ days ago
- Bolingbrook, IL (4 miles from Romeoville, IL)
- 30+ days ago
To learn more visit About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading...
- Itasca, IL (23 miles from Romeoville, IL)
- 30+ days ago
- Itasca, IL (23 miles from Romeoville, IL)
- 30+ days ago
Are you an organized, detail-oriented professional looking to elevate your career in logistics? Spartan Logistics is seeking a Logistics Coordinator to join our dynamic team in Itasca, IL, and...
International Operations Agent - Ocean Export
- Itasca, IL (23 miles from Romeoville, IL)
- 45+ days ago
- Itasca, IL (23 miles from Romeoville, IL)
- 45+ days ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Ryder is immediately hiring a Permanent Full Time Welcome Center Coordinator Romeoville, Illinois Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Overtime Pay $33.00 per hour Additional...
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute...
Summer Day Camp Logistics Coordinator
- Naperville, IL (9 miles from Romeoville, IL)
- 90+ days ago
- Naperville, IL (9 miles from Romeoville, IL)
- 90+ days ago
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
Demographic Data for Romeoville, IL
Moving to Romeoville, IL? Find some basic demographic data about Romeoville, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Romeoville, IL
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Romeoville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »