Customer Service Representative Jobs in Illinois
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
This job was posted by : For more information, please see: Oceans Logistics Coordinator: Coord, monitor supply chain ops for food & beverages. Ensure premises, assets & comm ways are used...
Senior Patient Logistics Coordinator - AZ CommonSpirit Health Phoenix, AZ 85067 Posted 8 days **Responsibilities** While this position provides patient logistics services to the patients of...
. + May provide direction or support to less experienced Customer Service Representatives. **Supervisory Responsibilities** This job has no supervisory duties....
Job Type Full-time Description LOGISTICS FOR THE INDUSTRIOUS At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering...
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
Position: International Air Import Agent Core Responsibilities & Duties: Coordinate the transportation of goods by air Prepare and process required documentation for International Import...
Position: Export Agent Core Responsibilities & Duties: Coordinate the transportation of goods by air or ocean Prepare and process required documentation for International Export Transportation...
Program Manager Full Time St. Charles, MO, US 4 days ago Requisition ID: 1112 Salary Range: $80,000.00 To $95,000.00 Annually Job Summary This role will work alongside other Program Managers and...
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
Looking for a Logistics Coordinator position in the Itasca area that will play a crucial role in coordinating and optimizing the movement of consumer durable goods across international borders....
This job was posted by : For more information, please see: Assistant Logistics Coordinator: Admin support logistics dpmt. Run daily shipping log, distribute, enter tracking into ERP system,...
Track & Trace Coordinator (Part-Time) Location: Romeoville, IL Industry: Distribution Pay: $20/hour About Our Client: Addison Group is working with our client, a well-established distribution...
Ocean Export Agent Job Description In this role, you will ensure the timely and accurate movement of freight and information, while delivering exceptional customer service within the Ocean Export...
Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services (international...
Demographic Data for Illinois
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Salary for Customer Service Representative Jobs in Illinois
Highest Education Level
Customer Service Representatives in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Freight Forwarding
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Invoicing
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Collaboration
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Bachelor's Degree
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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