Customer Service Representative Jobs in Illinois
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Commercial Logistics Coordinator - Decatur, IL Position Summary: The Commercial Logistics Coordinator will liaison between Product Management, Customer Support, Technical Service, and other...
CBSL Transportation Services maintains a drug-free workplace due to the nature of our operations and industry regulations. All candidates must pass a pre-employment drug test, including marijuana....
Obtain and provide LTL and TL freight quotes. Release sample requests, generate UPS label (and international documents if necessary), and close out request on engineering log....
Expeditors is a global logistics company headquartered in Seattle, Washington....
Remote WorkGenerates Bills of Lading. Ensures that all customer shipping documentation requirements indicated on the packing lists are complete. Assists with other tasks as assigned by Supervisor....
Logistics Coordinator Our client in the Waukegan area is seeking a Logistics Coordinator to join their team! Be a part of a growing environment with an established company who is a premier...
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
Patient Logistics Coordinator - AZ CommonSpirit Health Phoenix, AZ 85067 Posted 7 days **Responsibilities** This is an onsite position in our Phoenix, AZ Command Center for a transfer center...
Job Description Under the direction and supervis ion of the SBM Program Lead, the SBM Materials and Logistics Manager responsible for ordering, supplying, receipt, storage, and handling of all raw...
Transportation Clerk [Bensenville, IL, 60106] | 2025-05-28 14:19:20 Easy Apply Test Job Description Position Title: Transportation Clerk Duration: 03 Months with possibility of extension Location:...
Duration: 12 months** **Description:** **Data Entry and Documentation:** + Maintain accurate and up-to-date records of inventory, shipments, and warehouse activities. + Process shipping orders,...
Job Location: Holon Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder...
at Songbird Inc. dba Nightengales in Huntley, Illinois, United States Job Description Logistics Coordinator/Billing Specialist (Huntley, IL), Duties incl: Plan, coordinate & monitor the transp of...
at AIT Worldwide Logistics in Itasca, Illinois, United States Job Description International Operations Agent II ID de empleo 2025-5497 Categoria Freight Forwarding Tipo de Posicion Regular a...
Logistics Coordinator Logistics/Transportation Downers Grove, Illinois Added - May-22-2025 Contract/Temp Our client, an international consumer electronics corporation, seeks a Logistics...
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Illinois
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Procurement
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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