Customer Service Representative Jobs in Illinois
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Why we will love you Shift: Wed-Sat 4pm-2:30am Pay: $23.83/hr You care about making a positive impact in the world. A warehouse job at IKEA is so much more than moving things from A to B....
Tesla is looking for a Logistics Coordinator to work on one of the most progressive vehicle distribution models in the world. Candidates for this job have a strong eye for detail, can provide...
Provide backup for Team Lead including building and transmitting shipments to third party logistics providers, monitoring third party interface for accuracy, coordinate decisions with Transportation...
Looking to start your professional career in Logistics with company paid training and a high earning potential? Look no further than Transportation One, as we are rapidly hiring for our team! The...
at AIT Worldwide Logistics in Itasca, Illinois, United States Job Description International Operations Agent III ID de empleo 2025-5007 Categoria Freight Forwarding Tipo de Posicion Regular a...
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Bilingual (Japanese/English) Logistics Coordinator
- Glenview, IL
- 11 days ago
- Glenview, IL
- 11 days ago
The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the...
at AIT Worldwide Logistics in Palatine, Illinois, United States Job Description International Operations Agent II Job Locations US-IL-Palatine ID 2024-4753 Category Operations Position Type...
Order Processing Clerk Columbia, IL, United States JOB DESCRIPTION ESSENTIAL DUTIES AND RESPONSIBILITIES Primary Duties Receives incoming frames, tracings, tint samples, etc. electronically and...
KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada...
Material Logistics Coordinator - 2nd Shift
- Carol Stream, IL
- 13 days ago
- Carol Stream, IL
- 13 days ago
Additionally, the following specific criteria are required: Good background/knowledge in Customer Service skills, shipping and/or receiving experience Possess knowledge of imaging and bill of lading...
Ryder is immediately hiring a Permanent Full Time Welcome Center Coordinator Romeoville, Illinois Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Overtime Pay $33.00 per hour Additional...
Expeditors is a global logistics company headquartered in Seattle, Washington....
Procurement and Logistics Coordinator - A1412578CHI-PERM-4658
- Chicago, IL
- 14 days ago
- Chicago, IL
- 14 days ago
This job was posted by : For moreinformation, please see: Our client, a leadingglobal firm, is seeking a **Procurement & Logistics Coordinator** tomanage the acquisition, transport, and deployment...
LOGISTICS COORDINATOR Chicago Tube and Iron Company is a leader in the metals distribution and fabrication industry. We are an established company with an impressive record of profitability and...
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
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Salary for Customer Service Representative Jobs in Illinois
Highest Education Level
Customer Service Representatives in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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