Customer Service Representative Jobs in Northbrook, IL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Chicago, IL (17 miles from Northbrook, IL)
- 3 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 3 days ago
This job was posted by : For more information, please see: Oceans Logistics Coordinator: Coord, monitor supply chain ops for food & beverages. Ensure premises, assets & comm ways are used...
Senior Patient Logistics Coordinator - AZ
- Chicago, IL (17 miles from Northbrook, IL)
- 3 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 3 days ago
Senior Patient Logistics Coordinator - AZ CommonSpirit Health Phoenix, AZ 85067 Posted 8 days **Responsibilities** While this position provides patient logistics services to the patients of...
International Operations Agent
- Itasca, IL (13 miles from Northbrook, IL)
- 11 days ago
- Itasca, IL (13 miles from Northbrook, IL)
- 11 days ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
International Air Import Agent
- Mount Prospect, IL (5 miles from Northbrook, IL)
- 11 days ago
- Mount Prospect, IL (5 miles from Northbrook, IL)
- 11 days ago
Position: International Air Import Agent Core Responsibilities & Duties: Coordinate the transportation of goods by air Prepare and process required documentation for International Import...
Customer Logistics Coordinator
- Chicago, IL (17 miles from Northbrook, IL)
- 12 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 12 days ago
Program Manager Full Time St. Charles, MO, US 4 days ago Requisition ID: 1112 Salary Range: $80,000.00 To $95,000.00 Annually Job Summary This role will work alongside other Program Managers and...
- Waukegan, IL (16 miles from Northbrook, IL)
- 13 days ago
- Waukegan, IL (16 miles from Northbrook, IL)
- 13 days ago
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
- Itasca, IL (13 miles from Northbrook, IL)
- 13 days ago
- Itasca, IL (13 miles from Northbrook, IL)
- 13 days ago
Looking for a Logistics Coordinator position in the Itasca area that will play a crucial role in coordinating and optimizing the movement of consumer durable goods across international borders....
Assistant Logistics Coordinator
- Lake Zurich, IL (12 miles from Northbrook, IL)
- 15 days ago
- Lake Zurich, IL (12 miles from Northbrook, IL)
- 15 days ago
This job was posted by : For more information, please see: Assistant Logistics Coordinator: Admin support logistics dpmt. Run daily shipping log, distribute, enter tracking into ERP system,...
- Bensenville, IL (12 miles from Northbrook, IL)
- 19 days ago
- Bensenville, IL (12 miles from Northbrook, IL)
- 19 days ago
Ocean Export Agent Job Description In this role, you will ensure the timely and accurate movement of freight and information, while delivering exceptional customer service within the Ocean Export...
Release Operations - Import Agent II
- Chicago, IL (17 miles from Northbrook, IL)
- 29 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 29 days ago
Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services (international...
- Chicago, IL (17 miles from Northbrook, IL)
- 30+ days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 30+ days ago
CBSL Transportation Services maintains a drug-free workplace due to the nature of our operations and industry regulations. All candidates must pass a pre-employment drug test, including marijuana....
- Bensenville, IL (12 miles from Northbrook, IL)
- 30+ days ago
- Bensenville, IL (12 miles from Northbrook, IL)
- 30+ days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Remote Work- Gurnee, IL (18 miles from Northbrook, IL)
- 30+ days ago
- Gurnee, IL (18 miles from Northbrook, IL)
- 30+ days ago
Generates Bills of Lading. Ensures that all customer shipping documentation requirements indicated on the packing lists are complete. Assists with other tasks as assigned by Supervisor....
- Libertyville, IL (12 miles from Northbrook, IL)
- 30+ days ago
- Libertyville, IL (12 miles from Northbrook, IL)
- 30+ days ago
Logistics Coordinator Our client in the Waukegan area is seeking a Logistics Coordinator to join their team! Be a part of a growing environment with an established company who is a premier...
Patient Logistics Coordinator - AZ
- Chicago, IL (17 miles from Northbrook, IL)
- 30+ days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 30+ days ago
Patient Logistics Coordinator - AZ CommonSpirit Health Phoenix, AZ 85067 Posted 7 days **Responsibilities** This is an onsite position in our Phoenix, AZ Command Center for a transfer center...
Demographic Data for Northbrook, IL
Moving to Northbrook, IL? Find some basic demographic data about Northbrook, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Northbrook, IL
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Northbrook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Freight Forwarding
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Loading & Unloading
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Invoicing
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Collaboration
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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